Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Mostafa1]

Not needed, but you can use them if you need.

[Gineesh]

Mouse should be okay. But when you use the external keyboard you are
supposed to close the laptop lid. --


Gineesh

linkedin.com/in/gineesh

[Mostafa1]

Yes that's correct, I think 2 keyboards at the same time will not be
allowed.
Closing the laptop lid will need an external monitor.

[sayantandasibm]

I have a scheduled exam tomorrow . I spoke to support last time, and they gave me an older ISO (https://static.redhat.com/downloads/training-certification/rhrexboot-2020-08.iso) for running on Macbook Air 2015. While that ISO boots, it fails to connect to the network which is a very essential requirement.  is there any way this can be fixed? 

[Mostafa1]

This happened to me and it was fixed after waiting for some time.
Best thing to do is to contact Support to tell them the issue and
reschedule the exam yourself if it is more than 24 hours. If less, ask the
remote exam support to reschedule it for you till the issue is resolved.

[sayantandasibm]

Thanks. Do you have the link to their chat support? i emailed them via form. i can no longer find their chat support link

[shefeeqyr]

Hello, the chat support for remote exam readiness support can be accessed at https://red.ht/remote-exam-chat

[Mostafa1]

https://red.ht/remote-exam-chat   (chatbot in the lower right-hand corner)

You will find it also in the email you got when you scheduled your exam.
(this link was updated by moderator)

[JohnGJr]

Hello, I am scheduled to take the exam in a week and I plan to lock myself in my home office while I take the exam (away from the family).  I work from home, so I have a large L-shaped desk that has two separate desktop computers and a laptop computer on it.  The desk contains a total of 4 monitors on it (not including the laptop screen as a monitor).

Here is a breakdown of the setup:

- The laptop is my work computer and it has an external monitor attached to it

- One of the desktop PCs (my older one) has two monitors attached to it that I use for movie/music streaming and Google searching solutions for work problems

- The final desktop PC is my gaming computer and it only has one, large monitor attached to it (this is the one I planned on using to take the test)

I plan to have the laptop and the two monitor computer powered off while I take the exam.  Both of these computers sit on my left as I am facing my gaming computer that I plan to take the exam on and will be clearly viewable to the proctor through the webcam.  Will this be acceptable while taking the exam or will I need to remove the other two computers from my desk?  If required, I can remove before the exam, but would prefer not to tear all of them down and then put them back together on the desk after the exam.

Thanks,

John

[vishals]

Hi @JohnGJr ,

In an ideal scenario, your proctor would prefer to have a clean table (As in only the essentials connected), but you shouldb't have problems with this setup as long as the other PCs are disconnected and covered.
But do note that you might have a longer onboarding time as the proctor needs to ensure these are disconnected before launching the exam.

Regards,