Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Emersoundnb]

Hello all,

I have two questions regarding the setup:

1 - Can we use a wired headset during the exam?

2 - Can we use the builtin SD card reader to burn and boot exam environment?

Regards,

Emerson.

[PetrCihlar]

Hi,
those questions should be asked on the support chat, they will be answered easily there
https://red.ht/remote-exam-chat 

In emergency, a wired (USB) headset can be used. Headset (unlike headphones) features a microphone, which is mandatory to run the exam. As speakers are not needed and wearing headset in the head is not allowed, you can use headset as a mic leaving it on the desk surface, if necessary. The final yes/no belongs to the proctor

Regards

[DeepakDubey]

My exam is not starting, also informed over call. Please help

[PetrCihlar]

In such cases, open the link
https://red.ht/remote-exam-chat 
and inform the support. They will inform the proctors or even possibly help you to overcome the problem. They can also check on the exam time and verify your login information.
Regards

[sh0305]

Hi,

is it possible to use a regular PC (ATX case) on the exam? 

[PetrCihlar]

yes, you do not need to have laptop or internal webcam, so any desktop PC case like you say ATX is allowed. The proctors will ask you to show the cables connected over your external camera, so count on this. Good luck on the exam

[swapon]

How can I schedule for retake RHCSA exam from remote?

[Fate_Bennett]

Go back into Red Hat Exam Scheduler to take advantage of the retake. Exam should be unlocked if it's available.

Also you can email training@redhat.com for assistance.

[jlindesm]

I have a couple of questions. What is the external web camera exactly? I bought a web camera a couple of years ago but not sure it qualifies. What are some examples of this external web camera so that I can get what is needed. Also, I have a Red Hat issued 2019 Macbook pro. I have heard it is not compatiable with the remote exams. Can I get a laptop to take the remote exam?

[Jim_Tampa]

The external camera is just a USB-connected camera.  I would guess yours is good, but before the test, you will test your equipment and find out for sure.  If you are a Red Hat employee, you can request a loaner from the helpdesk to take the test.  I had to do that, and it came in very quickly.  HTH