Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[V_Vijayakumar]

Hello...

I would like to confirm , if uplod and download speed of around 60 Mbps is sufficient enough when I connect via LAN to the router.

Thanks

Thanks.

[PetrCihlar]

In my opinion, the minimal requiremens for good exam experience are:
Upload 10Mbps or more
Download 10Mbps or more
Latency 20ms or less
Jitter 20ms or less
Regarads
Petr

[VidyaBhushan]

Hello Everyone,

While running system pretest before the exam i could see my sound is not working Input device is disable and tried to reach the redhat team but they are not avilable. This is happening only on Exam OS everything is working fine in my Windows os . Please if any one can assists me i will be gratful 

[PetrCihlar]

Hi Vidya
Red Hat team not being available? 
They are available 24/5 (workdays non-stop) on the chat https://red.ht/remote-exam-chat 
It looks the Fedora 33 you are booting for the exam from the USB stick does not have drivers for your sound card. This is an SW issue. Your HW is ok,
You may try connecting a USB headset or mic. Also, some webcams have a built-in mic. Speakers are not needed, the mic is mandatory. Red Hat needs to hear your room. 
See the sound settings, click on the drop-down menu to see what mic input is available. Adjust the mic volume slider to have the red indicators flashing as you speak.
I hope this helps. 

[THEJASREE]

Although the microphone level indicator responded when I make some noise. Why does my compatibility test detect very low microphone volume?

[PetrCihlar]

Try to clap your hands during the compatibility test. It may help in those situations. Increase the sensitivity of the mic in the sound settings by moving the slider to the right, but not fully. If none of this help, change the mic input to something else

[Sudip09]

Hi, 
  I'm Sudip. I have only two usb ports in my laptop. I used external webcam for one port and mouse for another port.
So after usb boot, can I remove the usb so that I can use mouse in that port ???

[Tess]

No. You'd better look into getting/borrowing a USB hub.

EDIT, correction: The manual for the exam environment tells you on page 23 that you can in fact remove the USB drive. -> https://www.redhat.com/rhdc/managed-files/tr-remote-exams-preparation-ebook-f27382-202103-en_2.pdf

[jwp]

I just tested the exam ISO and it fails to reach graphical.target ; I use this same machine for rawhide/mainline kernel development and testing and assume it's likely something to do with amdgpu in the remote cert environment being too old. Where do I raise a ticket - this forum seems to be the only link readily findable. It should be up front in the exam prep/environment check distribution mail.

[AnithaRaaji]

Hi,

Red Hat has to cope with a few security concerns and challenges to protect its intellectual property and exam consistency. Creating a system bootable on the entire ever-expanding group of hardware is a difficult task, especially meeting the above-mentioned security and other criteria. 

Where do I raise a ticket -The customer feedback form or link to raise service ticket is readily available from your exam confirmation email . 

To open a support ticket please follow the link below:

https://rhtapps.redhat.com/comments

If you have screenshots or attachments to share, please send an email instead to: certification-team@redhat.com