Hello -- so glad to be here!
I am a serious content and learning nerd based in Pittsburgh, PA. I'm currently a CCS content strategist focused on OpenShift AI as well as the new unified learn experience and jazzed about planning, creating, and connecting all kinds of technical content to support users as they move through the e2e journey and the more discrete tasks and goals along the way.
I'm a very curious person by nature -- love to learn and help others do so. I've worked as a tech writer and trainer, an instructional designer for a cybersecurity company, and an adjunct professor at CMU.
Those experiences taught me a lot about learning theory and gave me the freedom to try different approaches, especially in a classroom where students aren't always engaged. We definitely had some fun!
It's gratifying to meld aspects of those diciplines into the content strategy work I'm doing -- a chance to take a more holistic approach and think outside of the traditional product doc model.
However, there's still so much more for me to learn. For example, I want to figure out how best to incorporate learning into other technical content, like docs, to create a more seamless, streamlined experience for users looking to both learn and do.
When I'm not nerding out over content and learning, I
- dive as much as possible (how can you beat floating alongside a shy hammerhead?!)
- endlessly peruse course listings from local universities and sites like LinkedIn (I'm afraid to share how many I've added to my list)
- travel and hang out with the family (nothing like forced together time on a liveaboard dive boat on the Red Sea)
Excited to connect with and learn from y'all.
