I had to delete the lab environment because it was not working right, I went to recreate and get this instead of a new lab environment:
Apologies for the inconvenience.
Please try to refresh the window and access the portal in Incognito mode (private window).
If the issue is still present I would suggest opening a support ticket for this issue. Please log in to access.redhat.com and choose the product as "Red Hat Online Learning" to raise a ticket.
The support will be able to assist you better in this regards,