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DO480 Multicluster import in pending state

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Team, 

I want to know how redhat support partners while doing a do480 labs. Which is quick way to reach a support getting on lab issues. 

 

My current issue is while doing do480. 

Portal : https://training-lms.redhat.com/sso/saml/auth/rhopen?RelayState=deeplinkoffering%3D45314155

Lab name : Multicluster Management with Red Hat OpenShift

Section 1.6: Guided Exercise: Installing Red Hat Advanced Cluster Management for Kubernetes Platform Plus

Under 3.5 subsection , Paste the import code into the terminal and then press Enter to run it. Paste content from the clipboard by pressing Ctrl+Shift+V or use your preferred method. The paste command is quite long and most of it is base64 encoded.

 

Then following error occurred while pasting the import click copy button on hub cluster. 


from server (AlreadyExists): error when creating "STDIN": customresourcedefinitions.apiextensions.k8s.io "klusterlets.operator.open-cluster-management.io" already exists.
The cluster cannot be imported because its klusterlet CRD already exists. This can happen if the cluster was already imported, or it was not detached completely during a previous detach process. Please detach the existing cluster before trying the import again.

Regards,

Thosi Fernandas M

+919008088066

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Chetan_Tiwary_
Community Manager
Community Manager
  • 182 Views

I will recommend you to delete this lab and create a fresh lab to re-validate this error. Once you create a fresh lab, please wait for 25 mins more or less for the OCP cluster to be ready before you run any lab script command.

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Chetan_Tiwary_
Community Manager
Community Manager
  • 186 Views

@Thosi_Fernandas depending upon your subscription - you can raise a support case from the learning portal or raise an "expert chat" for resolving your technical queries or raise a support chat using the Red Hat icon at the bottom right of your learning portal to get help on anything related to your learning subscription, your lab issues, certificate of attendance or any training related issues.

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Chetan_Tiwary_
Community Manager
Community Manager
  • 183 Views

I will recommend you to delete this lab and create a fresh lab to re-validate this error. Once you create a fresh lab, please wait for 25 mins more or less for the OCP cluster to be ready before you run any lab script command.

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