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Its says 0 subscription days left

Im new to redhat courses and certification.
i bought DO280 course, its been 7 days. the error when i land from training-lms.redhat.com says you have 0 subscription days left. No help from support, execpt redirecting me to my region redhat. nothing much help from them too.
any one help me get the access?

-Raghavendra

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