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brettski
Cadet
Cadet
  • 148 Views

Workstation console waits for response

It says the lab environment is up and running. I click the button to connect to the workstation and a new tab opens. 

On the new tab is the following message:

Connecting

Connected to GLS VM Console. Waiting for response...

 

This message remains and I never connect. I am not sure what I can do to correct this. 

 

I tried closing the tab and click connect again. Now a new tab opens and I receive the following message;

Connection Error

You do not have permission to access this connection because you are not logged in. Please log in and try again.

 

I have verified that I am still logged in to training.
I tried from a different browser and had the same result.

2 Replies
rhnoname
Flight Engineer Flight Engineer
Flight Engineer
  • 53 Views

Hi @brettski 

I never experienced this. I suspect it is something related to your account.

Did you try to contact ROL support team? 

Does it happen with other courses?

 

Best Regards
0 Kudos
brettski
Cadet
Cadet
  • 42 Views

It appears to be an issue with our company network as I am able access lab resources from a different network without issue. 

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