DO316-v4.14 - problems with lab environment?

[bogd131]

I am working on the labs for v4.14 - when suddenly I notice that everything is very slow (especially on the storage part, where a DV clone literally took 60+ minutes to complete). I say "no problem, I will just delete the environment and recreate it".

Well... this was 9 hours ago, and since then I probably tried deleting and recreating the environment 10 times. Every single time, one of the master nodes (usually master03) ends up in a state of "error", and other nodes are still stuck in "building" after 30+ minutes.

Now I know this is a complex environment, and I am used to it usually taking 15+ minutes to start up. But what I am seeing now does not really look normal.

Is anyone else having similar issues? Is there anything I can do to fix the problem?

[TudorRaduta]

@Pushpreet_Singh feel free to share the ticket numbers with me, and I can follow up on your behalf.

[Chetan_Tiwary_]

@Pushpreet_Singh If your course lab is stuck, you can just click on delete button to delete it and then recreate a fresh lab. 

If you are not getting a delete button because of the stuck issue - you can raise a support issue from the course UI by clicking on support icon.  Tudor is right, there is no phone support available for RH learning labs. 

If you have already raised a support case - please share it with me and I will check the same for you.