lab issues

[AV_1]

I'm really frustrated as I have been trying to log into the LAB for the past hour, but it keeps spinning continuously, and I cannot access it. Is it just me, or is this happening to everyone?

[Chetan_Tiwary_]

@AV_1 

what is the error that you are facing ? Please share a screenshot. Also do you have a Red Hat Learning subscription or are you using a partner based open tier labs ? What region are you trying from ?

You can also try to raise a support case to get help in this case.

[Chetan_Tiwary_]

Also I just created a fresh lab in DO316 course like in 5 mins, so it is not happening for everyone I guess.

[AV_1]

raised the ticket. from the last two hours, I am getting the below status  

and it is consuming my lab hours. I have enrolled in the DO316 course. Yesterday, I encountered an error with the network configuration, and today, the lab is taking hours to load. issue from yesterday 

[Chetan_Tiwary_]

ok @AV_1 Thanks for raising the support case. Please wait for the investigation and resolution update from the assigned engineer. Appreciate your patience and understanding!

[motariyapraveen]

Am trying to spin the LAB after spinning showing as Active state for all the servers , but still ;unable to connect the lab. This is happening since last 2 days

[motariyapraveen]

PFA screen shot of error

[Chetan_Tiwary_]

@motariyapraveen once your lab VMs show active state, please wait for 20 mins approx so that the OCP cluster can get ready with all its components before you can send any request to the API.

When you log in as lab user in the utility server, please run ./wait.sh script and wait for it to finish on its own. Once it is finished, you can proceed with your lab exercise in the workstation VM.