mattikbk
Mission Specialist
Mission Specialist
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Free retakes

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I have not seen an announcement of this, but I found a new* question and answer in the Red Hat Traning and Certification FAQ:

https://www.redhat.com/en/services/training-and-certification/faq

What happens if I’m not successful on my first exam attempt?

Certification candidates who are unsuccessful on their first individual exam attempt are now eligible for a free exam retake. The retake will appear in your scheduling application after your first exam results have been reported. To schedule the free retake, use the same process as scheduling an exam for the first time.

 

*The Wayback Machine shows that this question was not there on Jan 5th.

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27 Replies
exceed
Flight Engineer
Flight Engineer
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I recommend that anyone who has not read the release notes for the Red Hat Learning Subscription that was posted yesterday read that. It briefly describes how the retakes work now if you use RHLS.

Armann
Flight Engineer
Flight Engineer
  • 2,860 Views

That's great news.

Lene
Flight Engineer Flight Engineer
Flight Engineer
  • 2,586 Views

The reasons for removing content was because the technical solution wasn't where we needed it to be. As you have seen, free retake for all who don't first succeed. 

So, if you don't pass your first attempt, you automatically get a second attempt. No need to contact certification, just schedule your exam.

jacuzi
Mission Specialist
Mission Specialist
  • 2,453 Views

Does the free retake policy apply everytime one enrolls an exam? For example purchase EX294, fail and fail the retake too. Purchase EX294 again so do you have two attempts this time too or one receives the free retake attempt just the first time one tries EX294?

TrevorB
Mission Specialist
Mission Specialist
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jacuzi
Mission Specialist
Mission Specialist
  • 2,446 Views
Couldnt you also read it so that each time you make a new purchase you have a first new attempt and therefore a new retake also?
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Lene
Flight Engineer Flight Engineer
Flight Engineer
  • 2,232 Views

Jacuzi,

For each exam you purchase, you get a conditional retake. The condition is that you don't pass. If you pass, you don't get a retake. So in your case, you purchase EX294, don't pass, and don't pass on retake, purchase EX294, and let's say don't pass that either, you do get a free attempt.

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I have bought my first redhat EX200 exam last year in September 2022. And I scheduled my exam for this month, I have failed. I asked the seller of my exam and she told me that I do not apply for the retake because they are for exam purchases since March 2023. Contradicting what the redhat page says "or purchased before February 6, 2023, and have not taken the purchased exam yet are eligible to retake the exam". Am I right or wrong?

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Chetan_Tiwary_
Moderator
Moderator
  • 1,645 Views

Hello @atilio_guzman !

As per the policy here : https://www.redhat.com/en/about/press-releases/red-hat-updates-certification-exam-retake-policy-broa... : I can see this :

Chetan_Tiwary__0-1696019086051.png

 

I will suggest you to raise a support case here for an official response  : https://rhtapps.redhat.com/comments 

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