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I am stuck at Red Hat Remote Exam "environment is loading into memory" screen

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I am trying to set up the environment to take my rhcsa ex200k remotely but got stuck at the "environment is loading into memory" screen

I disabled secure boot in the bios uefi to no avail

Also, I switched the thumb drive on all the USB ports on my machine but still couldn't get past the screen.

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12 Replies
Claudiui
Cadet
Cadet
  • 128 Views

Hi. I tried on 3 different laptops, newer or older, 3 different USB memory sticks, and 2 different ISO versions, but to no avail. I already rescheduled the exam a couple of times, until now the exam token expires. I think Redhat should either remove the remote exam option, or make these prerequisites easier than the exam itself.

Chetan_Tiwary_
Moderator
Moderator
  • 120 Views

@Claudiui Please engage Red Hat exam support team by raising a support case here : https://rhtapps.redhat.com/comments 

Please note that "Exam support link" ( https://rhtapps.redhat.com/comments ) is the official channel for raising support case and taking guidance/ help for anything related to exam. All other comments and suggestions are provisional.

PetrCihlar
Moderator
Moderator
  • 100 Views

Hello.
3 laptops, 3 USB sticks and 2 ISOs..Not providing more information or error messages on the issues you had, but accusing Redhat.. Sorry, but did you read the specifications? Did you meet the requirements? Did you contact the support?

Petr Cihlar
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