cancel
Showing results for 
Search instead for 
Did you mean: 
  • 4,376 Views

I am stuck at Red Hat Remote Exam "environment is loading into memory" screen

Jump to solution

I am trying to set up the environment to take my rhcsa ex200k remotely but got stuck at the "environment is loading into memory" screen

I disabled secure boot in the bios uefi to no avail

Also, I switched the thumb drive on all the USB ports on my machine but still couldn't get past the screen.

Labels (1)
13 Replies
Claudiui
Cadet
Cadet
  • 671 Views

Hi. I tried on 3 different laptops, newer or older, 3 different USB memory sticks, and 2 different ISO versions, but to no avail. I already rescheduled the exam a couple of times, until now the exam token expires. I think Redhat should either remove the remote exam option, or make these prerequisites easier than the exam itself.

Chetan_Tiwary_
Community Manager
Community Manager
  • 663 Views

@Claudiui Please engage Red Hat exam support team by raising a support case here : https://rhtapps.redhat.com/comments 

Please note that "Exam support link" ( https://rhtapps.redhat.com/comments ) is the official channel for raising support case and taking guidance/ help for anything related to exam. All other comments and suggestions are provisional.

PetrCihlar
Moderator
Moderator
  • 643 Views

Hello.
3 laptops, 3 USB sticks and 2 ISOs..Not providing more information or error messages on the issues you had, but accusing Redhat.. Sorry, but did you read the specifications? Did you meet the requirements? Did you contact the support?

Petr Cihlar
0 Kudos
andreT
Mission Specialist
Mission Specialist
  • 354 Views

i too have been having this same issue, i took the exam on my laptop the first time without any issues the 2nd time is where i have encountered the issue of my webcamera not being synced with their system. i have bought multiple laptops and USB and still no results. I would go to an exam center but redhat doesnt have locations in the north east , which is fustrating.I agree that they should really look at their remote exam process, as more people of all walks of life are coming to tech everyday, they are other ways to take a remote exam.

0 Kudos
Join the discussion
You must log in to join this conversation.