cancel
Showing results for 
Search instead for 
Did you mean: 
PaddyRN
Cadet
Cadet
  • 287 Views

Invalid Enrollment, however was working?

I am due to start RHSA Module 1 today at 0900BST, and have confirmation email for this. I applied the enrollment key for Module 1 and 2 last Thursday (20th), fine, and could see everything on my account. 

 

I received my training schedule email on friday with instructions for VTC and diagnostics which I ran through and still had valid courses on my account.

 

I checked last night and I now have an Invalid Enrolment error with 0 days, and I can't find the course on my account anywhere. I've tried to use the code again just in case but it has 1/1 used.

 

I have sent a support ticket in but I am getting very concerned that I can't access my course now as I don't have anything valid on my account so can't access the labs, and it starts in a couple of hours.

 

Is there any advice on how to proceed?

 

Many thanks,

 

Paddy.

Labels (2)
1 Reply
Chetan_Tiwary_
Moderator
Moderator
  • 248 Views

Hello @PaddyRN !

Is your issue resolved? Were you able to access the training?

0 Kudos
Join the discussion
You must log in to join this conversation.