Photo ID Upload issue

[Punyabrata]

Hi Mods

I am trying to upload my photo ID but it got rejected twice . The reason specified is that both sides of the ID should be uploaded , which I did , however they were in two different JPG files . Does the tool expect to receive only one file so the second upload is actually deleting the first one ?

Why such limitation by Red hat ? and how to get rid of this issue ?

~ thanks

[PetrCihlar]

Hi Punyabrata
Yes, you need to upload both sides in one file. If you send them one after another, the first incomplete file will be rejected and deleted. I think this is specified in the instructions, as you have received them. We will verify if the text can be improved there. Thanks
Regards

[Punyabrata]

Hello

Thanks for the response. So - I suppose I can add those two JPG files ( because I have two different files for two sides of my Photo ID ) in an MS Word document and upload that document as one single piece of evidence for Photo ID right !

and that should be fine with Red Hat Photo ID rules right !

~ thanks

[PetrCihlar · Accepted solution]

yes. Or just open both the files *pictures*, put them next to each other on the screen, and take a screenshot of the area around the two. This is how I do it; it is simple, and it works.