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What generation (release year) of MacBook Pro are you using?
This is new at least to me. The remote exam image will never ask for any update. Nevertheless, if your Macbook Pro is from 2018 and onwards, it's T2 security chip might dislike booting from an external media. You can read more about it at https://support.apple.com/en-in/HT208198.
If you are unable to boot from the USB drive on your MacBook pro, you can try the same drive on another laptop, if available, to isolate any Macbook Pro specific issues.
MacBook Pros with T2 chips seem to have compatibility issues with most of the Linux distributions. Hence this is impacting our remote exam image that is derived out of Fedora Workstation 32. While we had some luck with 2018 models, keyboard and touchpad did not work for a couple of 2019 Pro users.
I just found out about this today after I missed my exam. This link https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/...
suppose to be available on the time whenyou schedule or register for your remote exam.
I have no idea this is needed before the exam all i did is register and schedule . I was thinking it would be some thing through the browser like LPIC cert not that you have to do all that to get to remote exam.
Why wouldnt they have some thing like this or email when schedule a remote exam sent about the exam preperation. ?? or through a reminder or any thing.
I've received an e-mail 3 or 4 days before exam with the reminder of exam and detailed description how to test RemoteExam environment.
Please check your spam folders - maybe e-mail was filtered?