Deanna
Community Manager
Community Manager
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Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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rm-rf
Mission Specialist
Mission Specialist
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Could you please provide a reply to my exam feedback (remote exam taken using external screen, keyboard, mouse, webcam)

- Because time is always tight on exams, I did not (could not) spend time to troubleshoot the following:

a) Could not change colour scheme of terminal (I prefer to use white background and dark fonts). For some reason it seems that it was 'disabled' change settings. Being colourblind dark baground when using vim is difficult;

b) For some reason I could not 'copy and paste' from the exam instructions page to the terminal. Again having to read and type can lead to errors/typos; which actually happened to me and was tricky to find out. Of course once in vim it was okay to yank lines, paste, delete, etc.

- What is the main reason not to allow dual-screen setup during the exams

Overall I think the experience was positive, because:

1) Could use own external monitor, keyboard and mouse rather than laptop in kiosk mode on training centres;

2) No need to travel to training centre to take exam.

Cheers

JS_Learning
Moderator
Moderator
  • 1,863 Views

 

Hi  @rm-rf ,

Thanks for the feedback, we can discuss about it here. Having said that, it's just a discussion place, if you want to reach the team, the proper way to feedback is this:

https://rhtapps.redhat.com/comments/ 

First, you are right, usually the time is tight during those Red Hat certification exams, they do require solid experience, to be able to complete everything quickly. That's also what makes them difficult sometimes.

a) I am not sure if we can change that. Having said that, if you are colorblind or have any disabilities, Red Hat is inviting the candidates to inform them in advance, so they can help them fairly:


Answer: If you need any special assistance during your exams, you must notify Red Hat of your needs a minimum of 2 weeks prior to the exam start date. You will also need to apply for a special accommodations request. Red Hat is committed to offering certification exams regardless of ability status. While we cannot guarantee that a remote exam will work for everyone, we will make every reasonable effort to find a delivery approach that will work for you.

Source: 

https://www.redhat.com/en/resources/certification-remote-exams-FAQ 

I don't think we expect candidates to make much configuration setup during the exam time, I think being color blind counts in that category...

 

b) Some copy/paste feature are disabled on purpose. It is still possible to do, using the application menus (for example in the terminal and Firefox). It's not very practicable, and candidates not knowing that, would probably have small struggles. 

FYI, as I said sometimes in this forum, we reported feedback and hoped that there could be some "dummy exam setup" where candidates could spend time getting use to that Remote Exams environment.  Remember that to ensure integrity, it has to have some restrictions so it can not be as practical as a normal desktop environment.

Again, if many candidates would report their similar feedback on the comment form, things would probably have more impact.

c): Dual screen setups. Technical reasons first, along with priority of other more important tasks like migrating numerous Certification exams to this Remote Environment. It was 4 exams early August, end of August it's already 8 exams.

d) Positive Sides:

Yes, it's much cheaper also, for candidates, I remember wasting investing a full day + other costs like transport, etc... Quite glad that all I had to invest now was a decent USB key (equivalent of 30usd), and a webcam (well...webcam prices are currently wrong linked to pandemy). An investment I can reuse many times. Also the stress of having done almost 3 hours one way to reach an exam center, and not being sure the exam will work, is quite reduced from the confort of a remote based environment... Things can happen but the negative impact is reduced!

Anyway, glad you also appreciate the Remote Exams environment and that you spent time to share your feedback so it can be even further improved!

 

 

 

binyam
Mission Specialist
Mission Specialist
  • 1,815 Views

I'm eligiable to retake an exam which I took at a testing center closer to me. Now the exam is offered remote. How can I signup to retake it remotely using my retake voucher. As you know it is very hard to find free slots in testing centers at this time.

thank you

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JS_Learning
Moderator
Moderator
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Hi @binyam ,

It is indeed very hard to find free slots in many testing centers, the pandemy situation is still having consequences worldwide.

Please have a look at the scheduling tool. I am not sure that your retake would be visible at this point in time. Having said that, the selection for taking an exam either "kiosk" base (in a testing center) and "Remote" based (Remote Exams) should be visible in the scheduling tool.

Please check there first, I will also try to find what is the right contact for that type of scheduling/exams entitlement questions.

Cheers,

PS: kindly let me know if you were able to do that in the scheduling tool, to see if you still need help.

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binyam
Mission Specialist
Mission Specialist
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Thank you for the reply.
I don't see the remote option in the scheulding tool at https://rhtapps.redhat.com/individualexamscheduler/#/ScheduleExamLocation.

I redirected to that page from https://rol.redhat.com/rol/app/exam/ex407-2.7 after I clicked "update exam".  You can see the banner explictly mentioning to look for remote scheduling ( see attached picture). I can see the exam (EX407) is offered remote here https://www.redhat.com/en/services/certification/ways-to-test


Screen Shot 2020-08-27 at 9.25.57 AM.png

I guess you are refeering to https://www.redhat.com/en/services/training/ex407-red-hat-certified-specialist-in-ansible-automation... which asks me to pay, that is not correct. 

I need your help. The next available slot for taking the test at testing center ( One hour drive) is in October. My subscription expires in October :(

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shefeeqyr
Moderator
Moderator
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Hi @binyam,

EX407 was supposed to go public this week, but has been delayed due to extended internal pilotting. You can expect EX407 V27 to be available probably by the week of 7-September. 

Apologies for the messaging in the Ways to Test page. Please keep checking the schedule for EX407 after a week and you should see an option to book it as a Remote Exam.

Best Regards,

Shefeeq

binyam
Mission Specialist
Mission Specialist
  • 1,614 Views

Thank you,

In mean time I'll prepare my system for the remote exam, buying webcam, etc. 

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binyam
Mission Specialist
Mission Specialist
  • 1,511 Views

I can confirm that EX407 (EX407V27K) is availabe for remote testing now.

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JS_Learning
Moderator
Moderator
  • 1,572 Views

Hello @binyam 

I see you got answers already, and some small delays in releasing a particular exam made a small discrepancy with the "Ways to Test" page. 

I was not refering you to a paying way, I was talking about this:

WayTo.png

That is an extract from the Red Hat exam scheduler tool:  once candidates have the exam entitlement, they are supposed to be able to choose how it will be delivered in a flexible way. That is rather new (less than a month old), that is why asking if you checked.

Hope that clarifies, and good luck with your exam in advance!

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PraveenMishra
Mission Specialist
Mission Specialist
  • 1,609 Views

Hi,

I will share the feedback with the right team but I want to highlight that toggle feature was not working for me on windows 10. I wasn't able to toggle between browser and terminal window. Any advice?

Thanks in Advance!

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