Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Michael1]

I have an exam tomorrow, I found that I didn’t have enough USB ports to connect everything I needed to my laptop. Can I use a docking station that connects to a computer with type-c and has 6 USB ports and hdmi for connecting a monitor?

Another question, can i use wired mouse with the lid open? Setup: external camera, mouse, laptop. Or if i want to use external mouse the lid should be close so i need the external keyboard and the monitor as well? 

[vishals]

Hi @Michael1 ,

Yes, A docking station can be used for the remote exam as long as only the essential devices are connected.
If you are using an external monitor, you will be required to close the laptop lid down and use a wired external keyboard and mouse.

Hope that helps.

Best Regards,

[Bernardo20]

Is it possible to burn the image for exam (rhrexboot.iso) into a DVD instead of USB? My company (owning my PC) does not allow me to use USB.

Maybe is too big, I do not know the size so far.

[vishals]

Hi @Bernardo20 ,

We do not recommend booting from a DVD because CD/DVD media is much slower compared to USB devices and will take a long time to load the remote exam image and will have performance issues during the exam. Please arrange for a different computer on which you have full administrative rights.

Best Regards,

[Daniyar]

I have signed up for the RHCSA remote exam(ex200V8K). But the proctor did not allow me to take the exam and said that he could not see my desktop, and the quality of the video camera was very bad. And then they told me to raise my ticket in order to reschedule the exam for another date. How I can do it? Please help and advice about this problem. In my exam scheduler this exam don't available.

[vishals]

Hi @Daniyar ,

Please raise a ticket to contact the certification support team here - https://rhtapps.redhat.com/comments/

Make sure to mention the user ID/email used to schedule the exam to avoid delays.

Best Regards,

[BeMarek]

Hi,

I have Red Hat Learning Subscription which is valid till 2020.11.22.

I've enroled for the EX200 exam and now it says that the expiration date for this enrollment is 2021.05.27. Does it mean that even though my learning subscription ends in november 2020 I can still try to pass the exam after this date?

Thank you for help,

Marek

[vishals]

Hi @BeMarek ,

Yes, that is correct.
The exam eligibilities usually expire along with the subscription but Red Hat has now extended the exam eligibilities by 180 days, so the exams can be scheduled after your learning subscription ends.

However, please note that access to the labs will be lost once the subscription ends and you will not be able to swap the exam eligibility to a different exam.
For specific questions around the extension, I would encourage you to contact the support team.

Best Regards,

[BeMarek]

Thank you @vishals for such a prompt reply.

What about 2 retakes which I have in the subscription. Will I be eglible to use them even after my subscription ends?

[vishals]

Hi @BeMarek ,

They can only be used if you have enrolled in them before the subscription ends. Unused retakes cannot be utilized after the end of subscription.

Best Regards,