Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Yamato]

Hi,

Do you need a live usb for OpenShift as well or only for RHCSA? 

[John21]

I have a Macbook Pro laptop which has in built good camera. But Still, a webcam is mandatory?

[PetrCihlar]

yes, mandatory. Internal camera is not needed. External one is mandatory. 

[Compo]

It's not the quality of the camera that's the issue, it's that an external camera isn't fixed, it can be re-positioned. 

[RanjitJha]

@Deanna  My Device Compatiblity test is successfull, event test detected my external webcam but , I am not able to ensure aboth the feed from it. How can i able to ensure the feed is coming to external web camera not to laptop integrated camera. Pl help.

[raf-san]

Thanks for the information you provided here.

I use to connect my laptop to a 20+ screen to do daily routines and practise for my planed certificate. This helps me to keep having highly focused with good overall insight even on my daily routine computer work and to avoid loosing track of my work since the laptop has a small screen.

Is it allowed in the exam?

Best

Rafsan

[vishals]

Hi @raf-san ,

You are only allowed to use one monitor, one keyboard and one external mouse. If you chose to connect an external monitor to your laptop, the laptop lid must be closed throughout the duration of the exam session. You will be required to use a wired keyboard and a wired mouse.

Source: https://learn.redhat.com/jfvwy86652/attachments/jfvwy86652/certification_resources/2/6/Getting%20Rea...

Best Regards,

[gilbion]

Hi,

I'm having troubles to schedule my retake. I have opened a couple tickets over a week ago and received no response. Can you assist?

[JS_Learning]

Hi @gilbion ,

It seems the proper way to contact the scheduling team is this:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here.

Have you tried that?

[gilbion]

Hi @JS_Learning ,

Yes, I opened a first ticket (RHT1235666) open on 08/03 that was handled by a couple people and closed by them improperly. It was reopen, but never got an update after the reopen request.

For that reason, I opened a new request (RHT1238894) on 08/7, but it never received any updates from the day it was open.

Then I tried a slack channel with other students, and they told me to post a question in this entry.