This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:
For questions on scheduling or redeeming your exams, please use the Red Hat Certification team comment form here.
**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams.
This is the third time I am contacting RedHat for fixing the issue in the RedHat exam scheduler for not showing to upload pics regarding the none English National ID in Country Sri Lanka. After opening a case They have told me that they will inform me when they update the system. Still no response from them.Regarding I have bought five exams and limited time remaining for the expiration of those exams I request from RedHat to give me an alternative method if it takes time for them to fix the issue. So I can complete my 5 exams before the exam expiration.I expect a quick response from redhat.
Hi @charith1994 ,
I checked internally about your query and you should receive an update soon. This looks like a matter to be dealt by our IT that manages the ID pre-upload and verification process. Unfortunately, I do not have visibility to these PII hosting systems and would request you to followup on the last email you have from our support team about this asking them for an update and next steps.
I´ve just raised a Ticket to the RedHat Certification Team using the link: https://rhtapps.redhat.com/comments. Everything looks good but when I pushed the submit button it throws an "Error 500". However, when I was checking my mail, I realized Redhat sent a confirmation of the ticket request so I´m not sure if the process succeeded correctly.
The Request created is RHT1293199.
Appreciate your kind help.
The ticket has been generated as you have already received a confirmation email. (I also checked internally and your ticket is in the system.).
I assume the 500 error was ephemeral as I no longer see issues while submitting a ticket. However, I will let the team know.
I have a 13 inch MacBook Air 2017. My WiFi adapter is not detected by the Fedora live USB required for remote exams. My laptop does not have an ethernet port. Apart from switching laptops, can I do anything else to make WiFi work in Fedora?
I have a thunderbolt 2 (not USB-C) port in my laptop. Should I consider buying a thunderbolt 2 to ethernet adapter? Would Fedora detect an ethernet cable used this way? The adapter isn't cheap so if there's anything I could do to make WiFi work, that would be best!
Hi @HarishKM ,
Many models of Macbooks use customized Apple hardware components and are not fully compatible with Fedora 32 on which the exam bootable USB stick is based. There are issues with the built-in webcam and network adapters, built-in keyboards, and touchpad not being recognized.
In your case, there is no need to buy a rather expensive Thunderbolt 2 to Ethernet adapter (I have not tested on these either). A cheaper and safer solution is to get PC compatible USB to Ethernet adapter. Connect the adapter before booting the USB stick and select the network in the settings.
I have a question regarding the requirement.
I'm using an IMAC and I have no choice regarding the keyboard and mouse. Both of them are wireless. As the requirement doc states that they are not allowed. Does it mean that I will not be able to take the exam remotely?