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Hi @SomB ,
The current version of the compatibility test is not intelligent enough to differentiate between the inbuilt and external webcams. This means the test will pass with only the inbuilt camera.
However, as per the requirements, an external webcam is mandatory for remote exams. Hence you will need an external Webcam even if the integrated webcam of your laptop is functioning.
The instructions are clear and easy to follow, a small addition in the below section may help windows users Booting to the Remote Exam Live USB image Note: Depending on your hardware, the keystroke to enter the boot menu may differ. The typical keys used for various hardware are, but not limited to ‘delete’, ‘enter’, F2, F4, F10 and F12. Look at the splash screen when the computer starts to know the key to enter startup or modify boot orderpl add this -> Open Windows Settings > Update & Security > Recovery Advanced Startup and click on Restart now. This feature lets you access Advanced Options such as: Boot Windows from a device or disk (such as a USB drive or DVD) Select the USB for boot option everything else was clear
I am having issues with my setup as the the compatibilty test for one section is failing. My setup is able to fulfill all the crteria of the compatibilty test ecpect for " you must be able to connect to the media servers" which fails with a message that " Cannot access media servers".. However I was able to join the wireless network and login to Red hat portal with my userid and password and also my setup passed the "network" section of compatibilty test. So do anyone know what may be problem with my setup? I am using a x86 HP laptop for this exam with wireless connection.
Hi @Moorur ,
This thread should answer some questions around the media server test - https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...
In essence, the Media Servers checks are the connection for sharing the video and audio and its failure will deny the proctors your video feeds.
There have been a few false errors that will be fixed with the fine-tuning of the compatibility tests, but for now, If the webcam test passes and you were able to see yourself in the test video feed, you can ignore the media test failure message.
If you still have problems, I would recommend contacting the support team.
passed remote exam yesterday.
Just a feedback for the developers of the remote exam software image:
I used laptop with external monitor, mouse & German (Dell) keyboard.
1) correctly selected keyboard type but the caret '^' key didn't work - which is important for regex...
2) the right mouse button didn't work so only way to copy&paste was to use Ctrl+C/V and Ctrl+Shift+C/V
So at the end it was not a showstopper for me, but waste of time to figure out how to work around.
Regards and good luck to all exam candidates