Deanna
Community Manager
Community Manager
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Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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vishals
Moderator
Moderator
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Hi @SomB ,

The current version of the compatibility test is not intelligent enough to differentiate between the inbuilt and external webcams. This means the test will pass with only the inbuilt camera.
However, as per the requirements, an external webcam is mandatory for remote exams. Hence you will need an external Webcam even if the integrated webcam of your laptop is functioning.

Best Regards,

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The instructions are clear and easy to follow, a small addition in the below section may help windows users Booting to the Remote Exam Live USB image Note: Depending on your hardware, the keystroke to enter the boot menu may differ. The typical keys used for various hardware are, but not limited to ‘delete’, ‘enter’, F2, F4, F10 and F12. Look at the splash screen when the computer starts to know the key to enter startup or modify boot order

pl add this -> Open Windows Settings > Update & Security > Recovery Advanced Startup and click on Restart now. This feature lets you access Advanced Options such as: Boot Windows from a device or disk (such as a USB drive or DVD) Select the USB for boot option everything else was clear
vishals
Moderator
Moderator
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Thank you for your feedback, @Shivagami_Gugan .
I'll pass this along to the team.

Best Regards,

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vinaybabu
Cadet
Cadet
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Hi @vishals ,

 

Due to network issue my exam got stopped with in 1/2 hr and proctor suggested me that retake exam and also I have raised a request. Please help me how to reschedule the exam. 

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vishals
Moderator
Moderator
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Hi @vinaybabu ,

The team should respond to your ticket with instructions to reschedule the exam. Please follow up on the same ticket.

Best Regards,

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ECHONG
Cadet
Cadet
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I am running the compatibility test and it failed at microphone volum is too low.  Is there a way to switch microphone to my external USB camera?

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BeMarek
Mission Specialist
Mission Specialist
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Yes, you can change which mic to use on the initial screen just after you boot from the usb stick.

Marek

Moorur
Cadet
Cadet
  • 1,059 Views

Hello,

I am having issues with my setup as the the compatibilty test for one section is failing. My setup is able to fulfill all the crteria of the compatibilty test ecpect for " you must be able to connect to the media servers" which fails with a message that " Cannot access media servers".. However I was able to join the wireless network and login to Red hat portal with my userid and password and also my setup passed the "network" section of compatibilty test. So do anyone know what may be problem with my setup? I am using a x86 HP laptop for this exam with wireless connection.

Regards Jay


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vishals
Moderator
Moderator
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Hi @Moorur ,

This thread should answer some questions around the media server test - https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

In essence, the Media Servers checks are the connection for sharing the video and audio and its failure will deny the proctors your video feeds.
There have been a few false errors that will be fixed with the fine-tuning of the compatibility tests, but for now, If the webcam test passes and you were able to see yourself in the test video feed, you can ignore the media test failure message.

If you still have problems, I would recommend contacting the support team.

Best Regards,

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Hartmut
Cadet
Cadet
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Hi @vishals
passed remote exam yesterday.

Just a feedback for the developers of the remote exam software image:
I used laptop with external monitor, mouse & German (Dell) keyboard.
1) correctly selected keyboard type but the caret '^' key didn't work - which is important for regex...
2) the right mouse button didn't work so only way to copy&paste was to use Ctrl+C/V and Ctrl+Shift+C/V

So at the end it was not a showstopper for me, but waste of time to figure out how to work around.

Regards and good luck to all exam candidates
Hartmut

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