I cannot Schedule my exam.
There are not available days.
What do I need to do to schedule?
Thanks in advanced.
Hi @Damian2 ,
The exams can be scheduled within the scheduler application. Incase you do not see your exams or have trouble reserving a slot, please contact the support team.
It has been hard to find suitable exam slots due to the high demand for exams lately. Please look for slots outside of your business hours or a few weeks ahead, where the bookings may be lesser.
Is external camera mandatory? I have only integrated camera to laptop
If I have to buy external webcam, are there specific requirements for quality or resolution, or which model should I buying.
Hi @mahussain ,
An external web camera is a mandatory requirement for the remote exam. I would look for web cameras with at least one-meter cable length (to make it easier to pan the camera around the room) and which can focus on text at close lengths (for ID verification).
Red Hat does not have a recommended devices list (yet) but this thread where users have shared their experiences might help - https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p...
Let's assume that the Internet connection is down for a long time during the exam.
Is the exam then considered "Failed" ?
How long do I have time to continue with the exam or can I start again one day later?
Hi @DirkSeifert ,
I will quote an earlier comment by my colleague around this:
I think we have to keep in mind that there can not be a rule for every type of incidents and covering every problem which can occur, especially on the candidate side.
By choosing the Remote Exams option, as candidates, we are somehow responsible for our setup. That means that we can't expect Red Hat to have a solution or cover for each type of problems related to our setup.
All of the Red Hat certification exams I attempted, either on the "kiosk" environment in a training center, or on this Remote Exam environment were rather difficult and the time limited. I'm trying to avoid any disappointement on the side of anyone who is not able to have a confortable setup as per the requirements (alone in a room, stable network connection, etc..):
I think that would indicate that the candidate was not ready...And probably there should be a better method of exam delivery, for example the one in training centers, using the Kiosk computer.
Also, to be answering we would have to define the type of network interruption. Short ones, like a few seconds, minutes, are usually covered by the Remote Exam Live environment, which is displaying a "Network interruption" screen and is able to automatically reconnect when the situation is fixed. That happened to me once during an exam, after a few seconds interruptions it went back. For longer interruption, the proctor will see and make a decision based on all the elements at the time of the incident.
Again, I want to reiterate that "Getting Ready" requires the candidates to meet with the requirements.