I tried to test the environment and got the same thing. I replaced my laptop with a desktop computer, but I still see a black screen. All I can do is go to settings.
I also have the same problem today.
The training support in chat said that this an issue with new iso usb
Where i find the old ISO ?
Hello @Siggy81,
You can use the latest remote exam ISO. The issue that we faced was temporary and it has been resolved.
Best Regards,
Shefeeq
Ok,
now i'm waiting for reply from support for rescheduling exams..
I had exactly the same problem yesterday (2020-12-18) - black screen after "The onboarding process will..." message window. I have tried different network settings, other PC, lowering screen resolution... nothing solved an issue. About three hours before the exam and also few days ago, everything worked fine and successfully went through hardware compatibility test.
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