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I also have the same problem today.
The training support in chat said that this an issue with new iso usb
Where i find the old ISO ?
Hello @Siggy81,
You can use the latest remote exam ISO. The issue that we faced was temporary and it has been resolved.
Best Regards,
Shefeeq
Ok,
now i'm waiting for reply from support for rescheduling exams..
I had exactly the same problem yesterday (2020-12-18) - black screen after "The onboarding process will..." message window. I have tried different network settings, other PC, lowering screen resolution... nothing solved an issue. About three hours before the exam and also few days ago, everything worked fine and successfully went through hardware compatibility test.
Hi, I have the same issue using ISO downloaded on 12/20/2020.
I couldn't take exam on 2020-12-18 because of the "Black screen" - very frustrating, then, the day after I could login and successfully perform the hardware compatibility test (this was yesterday and I thought it's all restored back to normal), and today (as right now) I can't get through to the login screen again - the black screen happens just like before. Definitely, the problem is not solved yet, and I still don't have any feedback on my support request.
It would be nice to see some official announcement...
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