JEscalona
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Re: Questions about getting ready for your Red Hat remote exam?

I had that issue with the EIVOTOR HD 720p. I asked to have the exam rescheduled but now I need a camera which we know for certain that works with the image.

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johnnyx
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Re: Questions about getting ready for your Red Hat remote exam?

That's interesting @JEscalona as it's one camera that Red Hat have said works for others. My other new camera is a new Logitech C920 - which didn't work either.

It seems this is a known issue - despite Red Hat saying they have never seen it before. Despite having a MacBook Pro, a Dell Latitude and two brand new external webcams I very much doubt I will be able to take the exam tomorrow. 

 

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KrisS
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Re: Questions about getting ready for your Red Hat remote exam?

I have a Logitech C920 and I can confirm it works fine with the image.

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johnnyx
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Re: Questions about getting ready for your Red Hat remote exam?

When you use it @KrisS which camera is found in the compatibility test?

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KrisS
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Re: Questions about getting ready for your Red Hat remote exam?

The compatibility test on mine finds both the onboard camera and the logitech C920.  But this is on a very old laptop.  You may have some other hardware incompatibilty. 

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johnnyx
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Re: Questions about getting ready for your Red Hat remote exam?

As mentioned @KrisS I have two separate laptops and two external webcams.

I have spent most of the last two days trying to get the configuration working instead of getting ready for the exam. There is zero help from Red Hat on such issues which is disappointing.

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KrisS
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Re: Questions about getting ready for your Red Hat remote exam?

I can imagine that must be frustrating.  Its for that reason I deliberately chose to use the oldest pc in the house... i had to dig it out of storage, i'm surprised it still powers on.

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JEscalona
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Re: Questions about getting ready for your Red Hat remote exam?

I am using an HP Omen laptop. I could use a MacBook Pro, but I trusted more the HP for this because the Mac only has usb C ports and I would need a dongle to connect anything to it

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KrisS
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Re: Questions about getting ready for your Red Hat remote exam?

For reference the laptop i am using is a Samsung Q330. It is usb2 only. maybe the issue is with usb3.

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johnnyx
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Re: Questions about getting ready for your Red Hat remote exam?

These are all USB2.

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