The compatibility test on mine finds both the onboard camera and the logitech C920. But this is on a very old laptop. You may have some other hardware incompatibilty.
As mentioned @KrisS I have two separate laptops and two external webcams.
I have spent most of the last two days trying to get the configuration working instead of getting ready for the exam. There is zero help from Red Hat on such issues which is disappointing.
I can imagine that must be frustrating. Its for that reason I deliberately chose to use the oldest pc in the house... i had to dig it out of storage, i'm surprised it still powers on.
I am using an HP Omen laptop. I could use a MacBook Pro, but I trusted more the HP for this because the Mac only has usb C ports and I would need a dongle to connect anything to it
For reference the laptop i am using is a Samsung Q330. It is usb2 only. maybe the issue is with usb3.
One question about the environment. I`ve red that laptop (with lid closed) with external monitor is allowed, I know that.
I`m wondering is it allowed to have an exam in the office (alone) with multiple monitors which are powered off and not on the same table where I`m sitting, but distanced ~2m on the left or right ?
Hi @igmarkovic ,
Ideally, there should be no additional monitors nearby, and if present, the proctor will ensure they are disconnected (and moved/covered) before the start of the exam.
If you are taking the exam from an open office, Are you able to prevent other people from entering? Please note that your exam will be suspended whenever someone enters and time will be lost while you guide the other person out. (See the FAQ - https://www.redhat.com/en/resources/certification-remote-exams-FAQ)
Also, the firewalls in many office networks may hinder connection to the RedHat servers. Please ensure you run the compatibility test well in advance if you plan to appear from the office.
Seems, the latest ISO is not working !
Unfortunately, I have wiped my USB drive and also deleted old Exam ISO.
Any help ?