Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[johnnyx]

As mentioned @KrisS I have two separate laptops and two external webcams.

I have spent most of the last two days trying to get the configuration working instead of getting ready for the exam. There is zero help from Red Hat on such issues which is disappointing.

[KrisS]

I can imagine that must be frustrating.  Its for that reason I deliberately chose to use the oldest pc in the house... i had to dig it out of storage, i'm surprised it still powers on.

[JEscalona]

I am using an HP Omen laptop. I could use a MacBook Pro, but I trusted more the HP for this because the Mac only has usb C ports and I would need a dongle to connect anything to it

[KrisS]

For reference the laptop i am using is a Samsung Q330. It is usb2 only. maybe the issue is with usb3.

[johnnyx]

These are all USB2.

[igmarkovic]

Hello,

One question about the environment. I`ve red that laptop (with lid closed) with external monitor is allowed, I know that.

I`m wondering is it allowed to have an exam in the office (alone) with multiple monitors which are powered off and not on the same table where I`m sitting, but distanced ~2m on the left or right ?

Thanks. 

[vishals]

Hi @igmarkovic ,

Ideally, there should be no additional monitors nearby, and if present, the proctor will ensure they are disconnected (and moved/covered) before the start of the exam.

If you are taking the exam from an open office, Are you able to prevent other people from entering? Please note that your exam will be suspended whenever someone enters and time will be lost while you guide the other person out. (See the FAQ - https://www.redhat.com/en/resources/certification-remote-exams-FAQ)

Also, the firewalls in many office networks may hinder connection to the RedHat servers. Please ensure you run the compatibility test well in advance if you plan to appear from the office.

Best Regards,

[Gineesh]

Seems, the latest ISO is not working !

https://learn.redhat.com/t5/General/Red-Hat-Remote-Exam-Latest-ISO-is-not-working/td-p/17039

Unfortunately, I have wiped my USB drive and also deleted old Exam ISO.

Any help ?

[igmarkovic]

It seems that you must disable "SecureBoot" in your bios and try to boot again.

[Gineesh]

Hi @igmarkovic 

thank you for your reply.

I am not sure, but I didnt change anything on my Laptops since my last exam. (I have attended 2 exams from home).

and for other workstations, I cannot find any optionin BIOS called "SecureBoot"