Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[diesello]

Hi Guys

I just want to clarify, I ordered a remote exam and was going to do it from Ireland, apparently I will be in a different country that day.
Does it matter which location I connect from?

Regards

[Gineesh]

Hi Friend,
You must choose the country when you schedule the exam and the time zone
follows the selection.


*Gineesh*
linkedin.com/in/gineesh

[vishals]

Hi @diesello ,

Where you connect from does not impact the functioning of a remote exam as long as your internet connectivity is good.
While scheduling the exam, you should see this dialog box asking for country and location information.

You may choose 'Ireland' as the ID issuing country (This should match with the country, where the purchase was made) and then choose the country/time zone of the actual exam location in the section to the right. This will ensure your exam VMs are provisioned in the nearest data center.

Best Regards,

[diesello]

Hi @vishals 

Thanks for clarification. If I would like to update the country of the actuall exam, would that require complete rescheduling?

To be honest cannot move the date as my RHCE is ending soon and the exam (assuming I will pass) will extend the validity.

I guess it is safe to continue with the current booking. There is no big difference (in the terms of loction), between Ireland and Poland.

Regards

[diesello]

Hi Gineesh

I did that but I will be in different, than initially planned, country. 

Hence my question.

[Gineesh]

I think you need to plan your timezone well.
Either attend it in scheduled “time” based on the timezone you selected. Or
reschedule with choosing your correct timezone 😄


Thanks
--


-Gineesh-

[chorn]

Hi,

I have uploaded my "Japan residence card" as "GOVERNMENT-ISSUED PHOTO ID". The validity period of the card for the Japanese government has expired before I was able to take the exam. Can please someone remove the uploaded and approved residence card image, so I can upload a new one?

Thanks, Chris

[vishals]

Hi @chorn ,

Please raise a support ticket. The support team can help get this sorted.

[SulabhModi]

I am having the same problem can redhat confirm if there is a problem since I have exam tomorrow 

[Josh_Megerman]

I'm stuck trying to get the exam environment working.  I boot it up, exit the configuration screen, click OK about connecting to RedHat and checking me in, and then I sit on a black screen with a mouse pointer.  I've tried manually configuring my proxy settings but see no attempt to even talk to it.  My network doesn't allow external access without explicit firewall rules or using the proxy, but I also get no error messages.  And since this is a locked down image, I can't do any of the normal diagnostics I would otherwise do.  I'm really hoping to schedule my first exam for next week, but until I get the environment tested there's no point in even scheduling...

Help?