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Deanna
Community Manager
Community Manager
  • 320K Views

Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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1,377 Replies
yusuf-yazici
Mission Specialist
Mission Specialist
  • 2,814 Views

Hi,

is it must to use usb webcam, may we use ip cam (connecting by wifi connection) as an external camera?

Thank you

JS_Learning
Moderator
Moderator
  • 2,821 Views

Hi @yusuf-yazici ,

I think the answer is no, based on the rules:

Webcam: One external webcam with at least a 1m cable

Source: https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

I also do not see where one would configure that in that secure Remote Exams live environment...

Having said that maybe it's worth to clarify or modify the Getting Ready document, explicitally commenting on the use of IP Webcams? 

@shefeeqyr Could you kindly consolidate my answer?

Cheers,

 

shefeeqyr
Moderator
Moderator
  • 2,767 Views

 
IP Webcams and all other arrangements that would leverage a cellphone into a Webcam are a No currently.  One of the key policies of a remote exam as well as a testing center exam is that the cellphone of the candidate must not be in the vicinity, or switched off. 
If you walk into a Testing Center, the local point of contact would help with safekeeping of your phone.
 
Similarly, using an earplug or headphone is not allowed either (except under special medical circumstances that are reviewed and approved in advance).
This is to ensure that we minimize the presence of any device or medium that has the potential to render help or reference materials.
 
Particularly with a cellphone acting as a Webcam, there are considerations such as what would you do if you get a call/message in between, security questions of how/whether we can lockout a phone completely and make it act as a pure camera and so on.  Things that might see a solution in the future, but are not part of what could be brought out to the market in a short time.
To sum it up, IP cams, cellphone cams or a second laptop's integrated webcam are all not allowed for remote exams.
 
Best Regards,
Shefeeq
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yusuf-yazici
Mission Specialist
Mission Specialist
  • 2,749 Views

Thank you for your kindly responses.  so, we need to get a usb webcam.

With my best regards

Yusuf

yusuf-yazici
Mission Specialist
Mission Specialist
  • 2,548 Views

Hi

Has someone get issue on booting from remote exam usb drive. i am using macbook pro and when i try to boot from usb, i see fedora option on bootlist and after selecting fedora (remote exam usb drive) system forces a software update (A software update is reuired to use this startup disk) and update fails, so can not boot from usb drive.

 

Thank you

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shefeeqyr
Moderator
Moderator
  • 2,574 Views

Hi @yusuf-yazici 

What generation (release year) of MacBook Pro are you using? 

This is new at least to me. The remote exam image will never ask for any update. Nevertheless, if your Macbook Pro is from 2018 and onwards, it's T2 security chip might dislike booting from an external media. You can read more about it at https://support.apple.com/en-in/HT208198.

If you are unable to boot from the USB drive on your MacBook pro, you can try the same drive on another laptop, if available, to isolate any Macbook Pro specific issues.

MacBook Pros with T2 chips seem to have compatibility issues with most of the Linux distributions. Hence this is impacting our remote exam image that is derived out of Fedora Workstation 32. While we had some luck with 2018 models, keyboard and touchpad did not work for a couple of 2019 Pro users.

Regards,

Shefeeq

 

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PraveenMishra
Flight Engineer
Flight Engineer
  • 2,602 Views

Hi, it's been more than 3 us business days but I haven't received the results yet. I have created a ticket but no one's responding. Is it just me or anyone else facing the same problem?
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shefeeqyr
Moderator
Moderator
  • 2,565 Views

HI @PraveenMishra,

Apologies for the delay. I have hit up the team reviewing results related issues. You should see an update on Monday. 

Best Regards,

Shefeeq

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crixus1
Mission Specialist
Mission Specialist
  • 2,666 Views

Hello 

I just found out about this today after I missed my exam. This link https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/...

 

suppose to be  available on the time whenyou schedule or register for your remote exam.

I have no idea this is needed before the exam all i did is register and schedule . I was thinking it would be some thing through the browser like LPIC  cert not that you have to do all that to get to remote exam.

Why wouldnt they have some thing like this or email when schedule a remote exam sent about the exam preperation. ??  or through a reminder  or any thing.

 

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PiotrS
Flight Engineer
Flight Engineer
  • 2,672 Views

Strange.

I've received an e-mail 3 or 4 days before exam with the reminder of exam and detailed description how to test RemoteExam environment.

Please check your spam folders - maybe e-mail was filtered?

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