enthuguy
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Re: Questions about getting ready for your Red Hat remote exam?

HI @shefeeqyr  @JS_Learning 

Yesterday, have managed to performe Test Compatability checks with my

1. Surface 2 Laptop

2. Wired Keyboard

3 Wired Mouse

4. External Webcam

5. Wired Internet

 

All my check passed except "Media Server Connection" attached for reference.  I rebooted few times with USB ISO again all passed including external webcam video. However, media server failed. 

Could you kindly confirm, how to resolve this please? I have now rescheduled my exam to tuesday now.

Please help asapredhat_media_server_check.png

 

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shefeeqyr
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Re: Questions about getting ready for your Red Hat remote exam?

Hello @enthuguy,

With external keyboard and mouse, you would need an external monitor too. The laptop screen has to be kept closed.

Regarding the media server error, this indicates an issue with video and audio packets reaching our servers. It can be due to a few variables, like the router blocking media packets over UDP or a fluctuating network connection at the time of testing. If you have a back up internet connection, please try the test through that to see if it changes.

There have been instances where the webcam and audio feeds were transmitted to our servers without issues during the actual exam, while compatibility test displayed random errors. Hence I wouldn't deem this to be your inability to take the exam. 

If you do not have an alternative laptop/network to try, but are meeting all the system requirements in terms of keyboard, mouse, monitor, webcam, working audio input (mic) etc. the last resort would be to attempt the exam. If things fail to take off, you can request the Proctor for a reschedule at the beginning itself.

Best Regards,

Shefeeq

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enthuguy
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Re: Questions about getting ready for your Red Hat remote exam?

Thanks @shefeeqyr , I forgot to mention. Yes I tried with external monitor too. (with my laptop lid closed)

 

Will try to find another laptop or else will go with this one. Hope fully it will be ok Smiley Happy

thanks for all your help!

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enthuguy
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Re: Questions about getting ready for your Red Hat remote exam?

thanks @shefeeqyr  @JS_Learning , have written my exam today.

as you suggested surface 2 laptop didnt help, we had connectivity issues. I end up using DELL laptop with wired mouse and external webcam.

I must thank redhat support team. They were so helpful guiding me through over phone. They had lot of patience too Smiley Happy

you guys awesome ! Smiley Happy

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shefeeqyr
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Re: Questions about getting ready for your Red Hat remote exam?

It's a genuine pleasure to read your feedback @enthuguy. Most appreciated!

Best Regards,

Shefeeq

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dukesam
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Re: Questions about getting ready for your Red Hat remote exam?

Hi,

I followed all the instructions to prepare the remote exam bootable Live USB. It initially brings up three options 
1. Start exam
2. Test the devices setup & start the exam

3. Troubleshooting

The option 2 automatically starts after 5 to 6 secs but I am getting attached error.

errorerror

 

Is that something issue with my laptop? I do not have CD disk-drive. But it complains about that. Is that something you could advise how to fix?

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JS_Learning
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Re: Questions about getting ready for your Red Hat remote exam?

Hi @dukesam ,

What do you get when doing:

"sha256sum rhrexboot.iso"?

Could you try downloading the .ISO again?

That error could be indicating a corrupted ISO...

Also it could be how you flashed the ISO, it appears in some case Win10 remount the iso and alter some files:

Extract:

Unfortunately, Win10 finishes the dd command and then
immediately automounts the drive.  This, of course, triggers a whole bunch
of system indexing tools, restore point tools and so on, writing some data into efi partition and this, in turn, changes the drive data sum as the dd command saw it. 

https://bugzilla.redhat.com/show_bug.cgi?id=1282244 

If so, I'd suggest you try an alternative method to flash the ISO to your USB drive.

Cheers,

 

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Sarang
Mission Specialist
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Re: Questions about getting ready for your Red Hat remote exam?

Good initiative in this pandemic times. 

I have couple of questions:

1. Regareding Camera:

- I want to buy a camera for Remote exam. However, I am not sure on how to check compatibility. Is there a list of compatible external cameras?

- What is the OS used in 'live USB ISO' or 'rhrexboot.iso' that will be used to setup exam environment.  

2. Regarding Network:

I have two internet connections,  a wired broadband connection and 4G mobile internet . Both meet the speed requirements i.e. Download speed requirements of 768Kbps and
upload speed requirements of 512Kbps

If the primary network connections (broadband)  goes down during exam. Lets say for 15 min.

- Will I be able to switch to my mobile 4G connection?

- Will I be able to connect back again after 15 min if switching to mobile internet is not allowed?

- Will I be able to reschedule the exam if above two are not allowed?

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JS_Learning
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Re: Questions about getting ready for your Red Hat remote exam?

Hi @Sarang ,

1.1 There is no such list officially. What is officially requested is an external webcam with at least 1m cable. Unofficially, some candidates are sharing their experience here:

https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p... 

1.2 The OS is Fedora 32.

 

2. I think, it's a difficult topic to answer and something that the proctor will have to evaluate with all variables at hand and discuss with the candidate. In general, it also depends when the interruption occurs. See the FAQ and Getting Ready documents, links available in the supported hardware camera topic link I shared above.

As for the actual 4G, it also depends on it's connected, the only supported method are wifi and ethernet cable. Therefore, it it's connecting to a 4G hotspot, and using wifi for the Remote Exam Laptop, I guess it's ok. If it's about using a 4G modem directly, it's not in the officially supported hardware.

 

Cheers,

 

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Sarang
Mission Specialist
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Re: Questions about getting ready for your Red Hat remote exam?

Hi @JS_Learning 

Thank you for the answer.
 
 

 

1. Can I say that external Webcam that works well with Fedora 32 will also work with live USB ISO 

Of course, I will consider other factors,  1m cable length  and Camera clarity. 

2. 4G internet will be available as wifi hotspot ( lets say "Vodafone-4G"). I think that should not be a problem as 'live USB ISO' will treat it as any other wifi hotspot.

The broadband connection can also be made available through wifi hotspot( lets say "airtel-wired").

The  important point for me is to know if I can switch between hotspots "airtel-wired" and "Vodafone-4G" if one goes down during exam. Can you help me on this or direct me to any useful discussions? 

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