Hi @rm-rf ,
Thanks for the feedback, we can discuss about it here. Having said that, it's just a discussion place, if you want to reach the team, the proper way to feedback is this:
First, you are right, usually the time is tight during those Red Hat certification exams, they do require solid experience, to be able to complete everything quickly. That's also what makes them difficult sometimes.
a) I am not sure if we can change that. Having said that, if you are colorblind or have any disabilities, Red Hat is inviting the candidates to inform them in advance, so they can help them fairly:
Answer: If you need any special assistance during your exams, you must notify Red Hat of your needs a minimum of 2 weeks prior to the exam start date. You will also need to apply for a special accommodations request. Red Hat is committed to offering certification exams regardless of ability status. While we cannot guarantee that a remote exam will work for everyone, we will make every reasonable effort to find a delivery approach that will work for you.
I don't think we expect candidates to make much configuration setup during the exam time, I think being color blind counts in that category...
b) Some copy/paste feature are disabled on purpose. It is still possible to do, using the application menus (for example in the terminal and Firefox). It's not very practicable, and candidates not knowing that, would probably have small struggles.
FYI, as I said sometimes in this forum, we reported feedback and hoped that there could be some "dummy exam setup" where candidates could spend time getting use to that Remote Exams environment. Remember that to ensure integrity, it has to have some restrictions so it can not be as practical as a normal desktop environment.
Again, if many candidates would report their similar feedback on the comment form, things would probably have more impact.
c): Dual screen setups. Technical reasons first, along with priority of other more important tasks like migrating numerous Certification exams to this Remote Environment. It was 4 exams early August, end of August it's already 8 exams.
d) Positive Sides:
Yes, it's much cheaper also, for candidates, I remember
wasting investing a full day + other costs like transport, etc... Quite glad that all I had to invest now was a decent USB key (equivalent of 30usd), and a webcam (well...webcam prices are currently wrong linked to pandemy). An investment I can reuse many times. Also the stress of having done almost 3 hours one way to reach an exam center, and not being sure the exam will work, is quite reduced from the confort of a remote based environment... Things can happen but the negative impact is reduced!
Anyway, glad you also appreciate the Remote Exams environment and that you spent time to share your feedback so it can be even further improved!