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Re: Questions about getting ready for your Red Hat remote exam?

Hi @PraveenMishra,

Sorry to hear about your confusion.

Have you read the reference document?

It is clearly saying: " Webcam: One external webcam with at least a 1m cable."

Source:

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

 

I hope that clarifies,

 

 

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Re: Questions about getting ready for your Red Hat remote exam?

Hi,

Everything was understood and clear until I read these lines: https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/bc-p/....

I am confused because, If one external webcam is medatory, why my compatibility check passed even though there was no external webcam connected(only laptop inbuilt was being used). I think the compatibility tester should look for two cameras(one inbuild and one external) on a laptop and one camera on a desktop (the external one). Let me know if I got this right.

Thank you for clarification.

 

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Re: Questions about getting ready for your Red Hat remote exam?

It did check for two cameras on the laptops i tested with, so not sure why its not for you. Although you need to be able to move the camera around the room, so it has to be external for that reason.

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Re: Questions about getting ready for your Red Hat remote exam?

@PraveenMishra @Matt7 

I can add some clarity to the discussion at https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/bc-p/...

The updated compatibility tester looks for the presence of one webcam now. However, the test that is run on the full-screen browser cannot differentiate between an external and internal camera unfortunately. What this means is, if you have one webcam - even if it is just the integrated webcam, the 'Hardware' section of the compatibility test detecting a working camera will pass. This test is denoted by a statement "You must have the correct number of Camera(s) and Microphone(s)" You will still need an external camera nevertheless.

In the next page (Streaming - Video quality is acceptable), you will be able to see feeds from both cameras if the external webcam is detected. If that test passes, it's an indicator that the external webcam works fine with the image and it's safe to proceed.

Soon we will add a checklist in the compatibility test that allows candidates to confirm the presence of certain hardware elements and behaviors during the test. This is aimed at complementing the compatibility test to increase it's accuracy.

Best Regards,

Shefeeq

 

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Re: Questions about getting ready for your Red Hat remote exam?

Hi,

I thought this could be the case. Anyways, two cameras for a laptop makes sense. like @Matt7 pointed out. Thank you for the clarification and your help.

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Re: Questions about getting ready for your Red Hat remote exam?

For me when i was testing on the laptop, it detected two cameras when I had the external, but it only showed one camera (the little video). It also said I needed to 2 cameras when I was using the laptop.

The desktop did not require two cameras and said I was good to go with just 1 camera.

I now have 2 external cameras though and i tested that on my desktop and it was only showing one camera video and when I retested it again, it picked up the second camera. So, it's just super flaky and sometimes its ok, sometimes it is not.

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Re: Questions about getting ready for your Red Hat remote exam?

On my laptop MacBook Pro 2019:

Did not recognize internal devices:

- sound

- microphone

- trackpad

- keyboard

- wireless network

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Re: Questions about getting ready for your Red Hat remote exam?

Hi @KleberCabral 

Thanks for your feedback!

It seems other have had the same experience as you:

At the time, the suggestion was: "Using a different hardware altogether or connecting an external wired keyboard, mouse and monitor are the alternatives (provided you have the necessary port replicators). "

Source:

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/bc-p/... 

 

@shefeeqyr Any update on MacBook Pro 2019?

Cheers,

 

 

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Re: Questions about getting ready for your Red Hat remote exam?

Hi @JS_Learning, @shefeeqyr,

I'm facing the same issue as KleberCabral with my corporate Macbook Pro Serie 2019. The Keyboard and Trackpad are not responding in any mode (exam, test, recovery).

"After booting to the RE Image, were you able to click 'ok' or hit 'enter' at the "Welcome to Red Hat Remote Exams - Click OK to configure your keyboard layout" screen? "
From this screen, my pointer is in the bottom right corner and not responding.
I cannot use the keyboard (ESC, enter, arrows, ...) to validate the Welcome message.

And unfortunately, I don't have any spare USB ports available to plug an external keyboard or mouse. Last Macbook pro series comes with Thunderbolt 3 (USB-C) adapters only. I have a USB-C network adapter to plug a network cable, and a USB-C adapter to plug the USB image.

In addition, I even tried to get into a single boot mode from the grub. But in fact, I cannot send the Ctrl+x signal to start from the modified grub. Ctrl+c is working using the Control+Command+c keys.

I used the RHEL-20200630 image to build my USB device. Is there any newer version?

 

Furthermore, please be aware that the last Mac series includes a T2 security chip to avoid external device boot. You may have to include a link to the Apple support article to explain how to modify the secure boot.

Booting on the Fedora USB image requires the following option to be selected:

- No security

- Allow booting from external media

In my case, I also had to select the right-hand EFI boot image from the device list to get to the menu, the left one was redirecting to the Macbook utility "Startup Manager"

 

Waiting to hear from you soon about a fix for Macbook Pro Series 2019.

Cheers,

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Re: Questions about getting ready for your Red Hat remote exam?

Hi @vincentlours, I haven't read your entire post, yet.

I saw you mentioned about using a corporate laptop, that's not the first time some users are trying that. 

There is nothing against it in theory. In practice, these are usually secured and restricted by other teams, and there are changes outside of most users control. For example if Secure Boot is enabled in the bios, it's usually not possible to boot to an USB device.

There are also some technical restrictions, when a corporate computer has to be compliant with specific security standards, that disable the use of any USB device.

I am a bit conflicted with that information, I will report that to the team writing the "Getting Ready" document, for further analysis!

Thanks for sharing your feedback!

 

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