1) And unfortunately, I don't have any spare USB ports available to plug an external keyboard or mouse.
Candidates are responsible for "Getting Ready". Currently, it means that your laptop is not matching the requirements in terms of USB ports. (well, since there is a technical issue not allowing you to use keyboard + track pad).
You are allowed to use an USB Hub : One wired USB hub is allowed if a hub is needed to accommodate permitted peripheral devices as described below.
These devices are very cheap usually, or even borrow one, as a temporary workaround.
2) I used the RHEL-20200630 image to build my USB device. Is there any newer version?
The latest image is here:
Currently, there is no versionning or method to verify the iso file integrity. That feedback was sent to the relevant teams and they are working on improving that.
3) You may have to include a link to the Apple support article to explain how to modify the secure boot.
Thanks for the information and the suggestion! Secure Boot is an example of security implementation, that can prevent users from booting their computer from a live usb device. There are actually many other implementations like that.
I think it's not practical to list explanations and configurations changes for every type of hardware. I also think that it would be nice to have some generic information about that in the "Getting Ready" document, for candidates who are less familiar with that topic. I have forwarded your feedback also, to the relevant team. For your information, various teams are reading the candidates feedback on learn.redhat.com and also the feedback sent using the comments form. It's possible they are are aware of similar feedback and working on improving the documentation.
4) I heard the technical team is looking at Macbook Pro Series 2019 compatibility issue(s). Since currently there is no versionning, I wonder how they will communicate about that. @shefeeqyr Could you kindly shed some light on that one?
Can anyone clarify, is it possible to use wi-fi connection or wired connection required? I don't have physical possibility to use wired connection, only wi-fi.
Possible it is, but red hat dont recommend it, there are more posibilities of connection error, but yes it is possible with wifi.
Hi @Tim_757 ,
I'll quote the comment from an earlier discussion on wireless connections - https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...
Wireless connection: We strongly recommend a wired connection for better stability. Wireless is not prohibited perse, however it is considered as a second choice due to many variables that can impact wireless performance. I would login to the wireless router and block any other device accessing the internet at the time of my exam. Or simply tell other users to pause the usage during that timeframe.
Personally, I was also in the same boat as you and had no choice but to use a wireless connection for my remote exam. My own experience on WiFi was positive and I did not encounter any network/connection errors for the entire duration of the exam.
From my experience, once your wifi pipe is big enough , you should be fine with/ without a cable. Preparing for the test is hard enough so you don't want to start stressing about extra hardware. Do your compatibility checks many times before the exam date with all the required hardware. I did the compatibility tests without the external webcam and they passed. After getting the webcam, the sound test started failing even though the system showed images from both webcams. This happened because the external webcam also has an integrated mic so the sound test was using the webcam for both picture and sound test. Its always necessary to have your full setup tested before the exam.
The ideal setup will be an embedded webcam in your laptop showing your face and an external webcam that can show you and the surroundings of your room. Think of it like a TV News Studios where you have more than 1 camera showing the presenter in various angles. The proctor is the producer and wants to have Camera 1 and Camera 2 angle views while you are the Newscaster :-). In case you are interested, heres an external webcam I used https://www.amazon.ca/gp/product/B07MK2LB66/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
I just tested my environment and had one failed test - microphone.
I have no idea why it's not working - I tried micrphone from my Logitech C920 camera, Logitech headset H390 and Razer headphones with microphone. But still exam test software shows an error - "Microphone volume is too low".
Is the microphone required for remote exam? I will have door closed so no one can enter my room, and as far as I remember there was no such requirement when I had exam in exam center/kiosk exam.
Another question related to RH294 - who should I contact regarding my exam? I don't want to ask these questions in public because of NDA and I'd like to ask someone about few things related to this exam.
Since USB headphones are not allowed during remote exams, you will need to use a webcam with integrated mic. I am using a Logitech C920 HD myself and it's working pretty well with the compatibility test in terms of micropohone volume and video quality.
Please remove all other headphones while testing so that the input source selected is of C920. The settings could look like the attached image, except that I was using a laptop vs desktop.
Mic is necessary for Proctors to monitor your environment. Testing center setup does capture audio in addition to video.
For questions around EX294, you can raise a ticket at this link.
Hi, From my own experience which is shown above, the computer is using the Mic of the external webcams. When you get to the part that allows you to select the Wifi access Point, Go to Sound and then change the Sound Input into the internal mic of your laptop. That way, the test will be done using the Internal mic instead of the external ones.