Can anyone clarify, is it possible to use wi-fi connection or wired connection required? I don't have physical possibility to use wired connection, only wi-fi.
Possible it is, but red hat dont recommend it, there are more posibilities of connection error, but yes it is possible with wifi.
As you have rightly pointed, the remote exam image is based on Fedora and we do not claim that it supports every device/hardware. If your hardware is incompatible, you will be required to use different hardware.
In your case, have you run the compatibility test prior to the exam? The compatibility tests have a section to detect audio and if your inbuilt mic is not supported, that test should have failed. (If it passes and the proctor could not hear you, it could simply be a case that the mic volume was low in the initial settings menu)
If you do not have compatible hardware, the mic issue can be fixed by using an external mic. (The easily available ones are web cameras or a basic headset with an inbuilt mic) and use it as the mic input in the settings menu.
As you were already asked to reschedule, please raise a ticket here, with details of your exam and the reason you were asked to reschedule.
Also as @Gineesh said, please try to run the compatibility tests multiple times a few days before the exam.
Hi @Tim_757 ,
I'll quote the comment from an earlier discussion on wireless connections - https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...
Wireless connection: We strongly recommend a wired connection for better stability. Wireless is not prohibited perse, however it is considered as a second choice due to many variables that can impact wireless performance. I would login to the wireless router and block any other device accessing the internet at the time of my exam. Or simply tell other users to pause the usage during that timeframe.
Personally, I was also in the same boat as you and had no choice but to use a wireless connection for my remote exam. My own experience on WiFi was positive and I did not encounter any network/connection errors for the entire duration of the exam.
I have only my government issue national identity card which is not in English language.so I choose the that option when I scheduleing my remote exam. But when I proceed to the exam proctor said he need a english version to prove my identity.due to the connection issues I couldn't do the exam.But how could I prove my identity cosidering I don't have any government issue english language identity method(passport or driving license).what alternative redhat can offer me to considering my situation .
The scheduler application is supposed to prompt for countries with non-English ID for pre-approval. I would recommend raising a ticket with the support team to get this sorted.