cancel
Showing results for 
Search instead for 
Did you mean: 
abraham96
Cadet
Cadet
  • 9,966 Views

Unable to download RedHat certificate

Hi, 
Has anyone faced trouble downloading certificate of attendance from https://role.rhu.redhat.com/ ?

I took the RH294 Ansible course and I'm getting a unauthorized error when trying to download it. I'm sure it worked before with another course so is there any change I'm unaware of? 

Thank you

17 Replies
ChrisGR
Mission Specialist
Mission Specialist
  • 3,924 Views

In general, I think the old way was better. If you are RHCA of a higher level, this is not reflected on credly badges.

RH_Soumyashree
Mission Specialist
Mission Specialist
  • 1,015 Views

Hi, I am also facing the same issue. No links to download in certification profile of redhat account. And no update from credly yet. Any timelines please so that can wait & check ? 

Chetan_Tiwary_
Moderator
Moderator
  • 1,012 Views

Hello @RH_Soumyashree !

When did you clear your certification ? It generally takes 48 business hours to have your certificate in Credly but if there is a weekend in between , it might take more than that. 

Check it after sometime or raise a support case here : https://www.redhat.com/rhtapps/services/comments/ 

0 Kudos
RH_Soumyashree
Mission Specialist
Mission Specialist
  • 987 Views

Hi All, Already 24 hours passed rather more than that ?

No proper update from Credly as well as Red Hat on tickets ?

Please help & guide me on the same if you can !!!

Wasim_Raja
Moderator
Moderator
  • 943 Views

https://rhtapps.redhat.com/certifications please login into this link with ID same as the exam you should be able to download the certificate.

0 Kudos
mgregorczyk
Mission Specialist
Mission Specialist
  • 767 Views

Could you please share screen? As few folks mentioned in download there is empty page, no error, nothing. Credly, does not reflect RHCA level. In the past pdf cert was providing that info. 

Screenshot from 2023-09-28 20-43-44.png

Chetan_Tiwary_
Moderator
Moderator
  • 765 Views

@mgregorczyk yes credly certs or badges does not display RHCA level as of now. 

0 Kudos
AdityaT
Cadet
Cadet
  • 508 Views

Login to https://www.credly.com/users/sign_in with you redhat registered email(You can see "continue with google" account option at login page if you dont want to register) and you will the see share option after you login on the ceritification you see on the main page. in the next screen you will see the donwload option. 

0 Kudos
Join the discussion
You must log in to join this conversation.