redhat remote exam issue

[Jaloudi]

Today when I test the USB live boot and after configured system settings I faced issue that I  can't access the compatibility test and my exam and show me this error:
The onboarding process could not be initialized.
Can any one help me ASAP cause my exam next Wednesday

[PatrykBe777]

Hi Team,

Please share the link for the ISO that worked. Thanks in advance!

Best regards,

Patryk

[Dharmarajan]

Hi,

Good Day!

Had a chat with Exam support team and got the Old ISO image. It works. New Image is not working for me(ie which is in the mail link)

[PatrykBe777]

Hi , can You please share the link? Thanks.

Best regards,

Patryk

[khalilnaitlhaj]

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstatic.redhat.com%2Fdownloads%2Ftr...

[PatrykBe777]

Hi seems it is not working, I am allowed to laptop with external camera, keyboard mouse instead desktop then?

Thanks in advance.

Patryk

[PatrykBe777]

I am supirsed... I was able to launch boot iso on my laptop without external camera, keyboard, mouse and then wifi is visile. Once I add deck with all external mouse keyboard camera then this option is not visible from the list therfore I cannot go further with steps...... Any advices please? Seting this up is cruel:(

Best regards,

Patryk

[LewisWaita]

Hi guys, I'm also facing the same issue. I ran the compatibility test a few hours ago and it ran successfully. However now while testing the usb on the same machine and again on a different one I get an error "The onboarding process could not be initialized" Did anyone get a fix?

[Chetan_Tiwary_]

@LewisWaita I recommend to immediately engage RH remote exam support here for help : https://rhtapps.redhat.com/comments 

[AnithaRaaji]

Hi @LewisWaita 

The error might suggest a network problem, which could be temporary. Checking the connection type (wired or wireless) and rerunning the test may resolve the issue. Few quick tips:

*click on on the screen to see if it proceeds further.

*Restart your router/modem once

*Switch connection type

You can even reach out to support at

https://www.redhat.com/en/services/certification/exam-preparation and use the chat widget at the bottom right corner of the screen to start a live chat with support.