kvk
Cadet
Cadet
  • 410 Views

Incorrect Usage of virtual Lab Hours

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kvk_0-1664093332995.png

Prior to this it only showed 5/60 hours of usage

 

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Karl99
Cadet
Cadet
  • 284 Views

The issue have been resolved by the tech support. Thanks.

School of Computing, Singapore Polytechnic

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6 Replies
Karl99
Cadet
Cadet
  • 392 Views

But the system message said you have used up all the lab hours. Is it the case ?

School of Computing, Singapore Polytechnic
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ShirishVPandey
Flight Engineer
Flight Engineer
  • 371 Views

Hello, Here is a quick video around the lab usage for RHLS. We use the same structure for the RHA Learning Platform as well. You would note a mention of ’Stopping’ the lab to ensure that the counter stops - https://jwp.io/s/KAVC7wF9 For any other tech issues on RHALP, pls feel free to write to tecsupport-rha@redhat.com with a copy to me. Thanks, Shirish

shipande@redhat.com
+91 99202 28866
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rs4
Cadet
Cadet
  • 311 Views

experienced same problem. my lab hours suddenly increased by 10. pretty sure i did not forget to stop the lab since it was unable for use last week.

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ShirishVPandey
Flight Engineer
Flight Engineer
  • 288 Views

Hi, Pls write to tecsupport-rha@redhat.com (with details, screenshot etc) with a cc to me. Thanks, Shirish

shipande@redhat.com
+91 99202 28866
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Karl99
Cadet
Cadet
  • 285 Views

The issue have been resolved by the tech support. Thanks.

School of Computing, Singapore Polytechnic
ShirishVPandey
Flight Engineer
Flight Engineer
  • 220 Views

Hello, I believe your lab hours has been reset to the correct number of hours. Pls feel free to reach out to tecsupport-rha@redhat.com if you have any further queries. Thanks, Shirish

shipande@redhat.com
+91 99202 28866
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