Failing an exam twice disables third entry with RedHat Learning Subscription

[EnginY]

Hi,

I don't know who cares, but i failed an exam twice. I have Redhat Learning Subscription that gives me 5 vouchers. But, when you fail an exam twice(this includes a free retake), you can't have the same exam with one of your available vouchers. Opened an issue to learning support, but the rules here say (https://www.redhat.com/en/about/press-releases/red-hat-updates-certification-exam-retake-policy-broa...) RHLS - Standard and Premium subscribers are now provided with five first attempts for five "different" exams and the opportunity to retake all five. So according to rules, I have to pay 500$ for my third leaving my vouchers unused. Is that fair?

Would be great if RedHat takes this case into account as an enhancement request.

Thanks

[Chetan_Tiwary_]

@CarolinaGirl That's great! Happy holidays in advance to you ! 

And there could not be any better advice than that about time management - surely it is the key to pass the exam.