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m0glik1d
Mission Specialist
Mission Specialist
  • 178 Views

RHLS - Instabilities when accessing the training platform

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Hello @@everyone, how are you?

I was preparing to take the EX457, and while studying I came across problems with the RHLS platform. The access page is very slow, and when trying to navigate through the class resources it takes a long time and at the end I receive the error message below:

m0glik1d_1-1739839760875.png

It seems to me that the platform is experiencing serious instability.

Is anyone else having the same problem?

Timestamp of the incident: 02/17/2025 21:48 TZ-03:00

Natanael Serra Furtado
SR Cybersecurity Analyst | Ansible Automation Engineer
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1 Solution

Accepted Solutions
KierstenAdmin
Community Manager
Community Manager
  • 160 Views

This should now be resolved - please let me know if you continue to have any issues.

View solution in original post

7 Replies
KierstenAdmin
Community Manager
Community Manager
  • 175 Views

Thank you for alerting us to this, we are seeing some significant slowness in the platform and have resources working on resolving this as soon as possible.  Thank you for your patience.

m0glik1d
Mission Specialist
Mission Specialist
  • 171 Views

Thanks for your feedback @KierstenAdmin.

Is there a deadline for normalization?

Sorry for the question, but it's because this is impacting my preparation for the test.

Natanael Serra Furtado
SR Cybersecurity Analyst | Ansible Automation Engineer
KierstenAdmin
Community Manager
Community Manager
  • 170 Views

i anticipate within the hour or at least by EOD at the latest

m0glik1d
Mission Specialist
Mission Specialist
  • 167 Views

Thank you.
I will be following this topic.

Natanael Serra Furtado
SR Cybersecurity Analyst | Ansible Automation Engineer
KierstenAdmin
Community Manager
Community Manager
  • 161 Views

This should now be resolved - please let me know if you continue to have any issues.

m0glik1d
Mission Specialist
Mission Specialist
  • 158 Views

Solved.

m0glik1d_0-1739841565020.png

 

I just tested it and I can now browse normally.

Thank you @KierstenAdmin  for your prompt assistance.

Natanael Serra Furtado
SR Cybersecurity Analyst | Ansible Automation Engineer
m0glik1d
Mission Specialist
Mission Specialist
  • 171 Views

Adding to this:

I just opened a support ticket with the RHLS team to check what is happening.

I will update the community when I have more details as well.

Natanael Serra Furtado
SR Cybersecurity Analyst | Ansible Automation Engineer
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