Remote Exam mic issue

[AmberMehra]

Hello Guys,

I have scheduled my RHCSA 200 exam, I could not write my exam due to problem with MIC which was showing mute on my laptop and Support contacted me on phone but they were not able to fix issue. 

My MIC works fine with windows and it looks like Bug on Remote live ISO .

My laptop is HP EliteBook, Core i5 , 8 GB RAM

Is anyone face same issue and solved?

[BogdanB]

HI

yes, just pump the mic volume all the way up. The standard setup I use with D2D tasks doesnt work with the live iso. It's probably something in the audio mixer but if you just set the microphone volume to the maximum you should be fine.

[PetrCihlar]

No, definitely not fully up. There must be a volume-level gap between silence in the room and someone speaking. See the red indicators and adjust the slider to the right to the extent the little red bars are at max level as you speak and none when you do not speak. Moving the slider fully to the right usually gives the proctor a buzzing sound. You can also clap your hands during the compatibility test. The default position of the mic volume (sensitivity) and the maximal amplification is controlled by the particular driver applied for the particular mic so there is no an accurate ansver and recommendation. Need to take several reboots and tryouts to figure out the right position. 

[MohamedAbdallah]

yes i face same issue and i can't start my exam , in gaves me in sound device "dummy device"
any help?
hp probook  core i5  16G ram

[MukhtarMohamud]

just took the compatibilty test on my macbook pro 2017. im unable to hear the output of the sound when doing the section that tells you to tick the box if your able to hear back your voice. ANY HELP will be great . Not sure how to go on about resolving this problem. thanks 

[AbdulRehman]

I'm facing the same issue on my HP EliteBook 840 G7. It seems that the ISO of the exam doesn't contain drivers for the microphone. Luckily, my external camera has a microphone and I passed the compatibility test.

The microphone of my external camera gives mumbled kind of voice, does anyone know would that be ok in the exam?

[RamkumarSelvam]

Hi Team,

I am using Dell Inspirion 7506 with Windows 11 on it both mic and sound device works all the way good but if I boot the machine with Redhat Live Exam both my sound and Mic device doesn't work for me, it gives me in sound device "dummy device" any help would be appreciated? so I have recently bought a new webcam with MIC so it starts to work with the webcam inbuilt MIC but my sound device still didn't work for me. any help will be really appreciated.

[desainiranjan19]

I am facinng the same issue.

While checking compatability, it shows "dummy output" in device in sound. I cant hear any sound at the time of testing but if I run windows OS(actual laptop OS) sound works perfectly.

Need solution at earliset as I need to enroll for exam.

[AttilaPapai]

I have the same issue. Dell Inspiron. What did red hat support say? I need to use a different/compatible computer. HOW?? I do not have a spare non-dell laptop in my drawer... Dell is one of the most recognized brand, it should be supported. 

[PetrCihlar]

Let me ask you. You buy some new computer devices. Will the drivers come with it in a box? I guess they usually will. Or the vendor declares its compatibility with your operating system.

I want to say Linux is open and any vendor may download it and test it with their device before he sells it. Redhat cannot scan the market for every new piece of hardware ever made and create drivers on the fly. If the Fedora community does it, they do it with some delay. You may participate and help. 

So ask your vendor for native compatibility of the device. Especially if it is new. Don't blame Redhat for not having a compatible Fedora, Redhat plays open and does what it can. Most of HW is supported. Unfortunately, not all. Your mic issue can be solved by an external mic or a simple USB-to-audio jack adapter.