Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Sanju7]

@GaryF For me, it is important to know more details about specifications of the other computer you using and what exactly happens when you try to boot from live USB. You can check whether boot from USB is enabled in BIOS. Also, ensure you're booting from UEFI mode not Legacy along with secure boot option which was already discussed.

Recommend you to contact the live chat support on this link - https://red.ht/remote-exam-chat

[GaryF]

It's an Acer Aspire AX3200-U3600A, vintage 2008, with... 4GB RAM.  Whoops.  It runs RHEL9 just fine so I assumed it would run the exam environment.  But no such luck: it freezes as soon as it displays the boot splash screen.  Presumably because it has half the required RAM?

I assume it's not worth checking UEFI mode &etc?

[Sanju7]

Minimum 8gb RAM is the requirement. If that's not fulfilling then as you said, it is not necessary to check other things. Good that you've have an alternative laptop which is booting to get security error. You can try making necessary changes as discussed (at your own risk) and see if that boots fine. If it boots fine, you can use the same to take the exam

[Tayyaba]

Hey Team,

I have configure the remote setup by using bootable USB pendrive and did compatibility check before 2 days of my exam, just in case it failed so that I would have time to reschedule but luckily it ran smoothly.

But here I powered off my system and again tried to power it on but I didn't get remote redhat exam system automatically 

Do I need to plug in USB bootable pendrive again and again, and run and configure the system again?

[deadin]

Hi,

Yes, the USB needs to be plugged in on every boot. The reason for that is, the system is configured on your RAM, and during the reboot the RAM is cleared.

[Sanju7]

Yes ! You've to boot from the live USB everytime to get into the exam environment on each restart. You can use the same live USB which you've used it last time. No need to rebuild the live USB again.

In case, if you've to restart your system in between the exam for any reasons, you still have to do the same. Boot from live USB from the beginning. But once you log back in, you can start from the point where you've left during the exam.

[jenjob12]

After clicking on the compatibility check option, it keeps loading and doesn’t proceed to the compatibility check.

[PetrCihlar]

It could be the network. If you are on Wifi, check the "link speed" in the adapter details (settings when you boot). Upload speed is important. Secondly, there may be some restriction set in the firewall

[Sanju7]

@jenjob12 might be something to do with the network. Try rebooting few times. Connect to a different network and check (may be to mobile hot spot to test). Also, ensure use are using latest version of ISO (202306) to boot 

[Matt7]

This whole process has been a frustrating experience for me. I just recently took a test and failed by a few points because of some issues I had.

1. The fedora writer doesn't work and kept crashing. I had to get another piece of software to make a bootable USB key. This didn't affect my ability to take the test though and was able to work around it.

2. I tested my setup like 5 times before the test day. Everything passed the compatibility tests and I thought I was good to go.

3. Hop on my exam and the proctor said I needed two cameras, even though all tests passed.

4. Go and grab a laptop with a built-in camera and connected the external camera. I had to spend some time setting up the laptop and getting it connected to a docking station so I can use my monitor. I ended up having to restart a few times to try and get both cameras to work. Proctor said the other camera was not working and I couldn't continue.

5. He then went and asked and finally said it was ok with one camera. I asked if I could change back to my original setup on my desktop since by this time I didn't have my external monitor set up. He starts arguing with me asking why and that too much time has already passed. Basically blaming me for everything that happened. I said because the laptop is uncomfortable for me and hard to see, so that's why I want to switch back. This was about an hour after I should have started my test by now.

6. Come back to the original setup and the camera won't focus on my ID up close. So there was no way to verify my ID.

7. Ended up having to hop on another laptop and this time both cameras came up on that laptop and I was able to proceed. I couldn't use my keyboard, mouse or monitor though and just had to use the track pad and a small screen laptop.

8. Of course my eyes started to strain and I was uncomfortable the entire time. On top of that, by the time I started the test I was already tired and stressed out.

9. While taking the test, I wanted to look at some documentation. Well the documentation was there, but took 5 minutes to load any page. So it was basically useless. Why have the documentation if you can barely use it, just so you can say it's there?


Please RedHat get your stuff together. This is absolutely unacceptable. I probably should have to just rescheduled, but I thought I would be ok taking the exam. I know I would have passed if it wasn't for all the issues I had.