Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[oleg-samoylov-r]

Hi,

I do not have an external camera, but have 2 notebooks with cameras. Can I use them for remote exam?

Thank you

[vishals]

Hi @oleg-samoylov-r ,

No, An external webcam is required for the remote exam. Other devices like laptops, notebooks, mobile phones, or any smart devices are not allowed near the exam desk.

Regards,

[dukesam]

Hi,

I followed all the instructions to prepare the remote exam bootable Live USB. It initially brings up three options 
1. Start exam
2. Test the devices setup & start the exam

3. Troubleshooting

The option 2 automatically starts after 5 to 6 secs but I am getting attached error.

error

Is that something issue with my laptop? I do not have CD disk-drive. But it complains about that. Is that something you could advise how to fix?

[JS_Learning]

Hi @dukesam ,

What do you get when doing:

"sha256sum rhrexboot.iso"?

Could you try downloading the .ISO again?

That error could be indicating a corrupted ISO...

Also it could be how you flashed the ISO, it appears in some case Win10 remount the iso and alter some files:

Extract:

Unfortunately, Win10 finishes the dd command and then
immediately automounts the drive.  This, of course, triggers a whole bunch
of system indexing tools, restore point tools and so on, writing some data into efi partition and this, in turn, changes the drive data sum as the dd command saw it. 

https://bugzilla.redhat.com/show_bug.cgi?id=1282244 

If so, I'd suggest you try an alternative method to flash the ISO to your USB drive.

Cheers,

[Sai_K]

Can I use an IMac? 

The IMac however has a wireless trackpad and a wireless keyboard, is that acceptable?

[shefeeqyr]

Hello @Sai_K,

Wireless keyboard and trackpad are not acceptable. You will need a wired keyboard and mouse. iMac compatibility in general such as wireless adapter detection, ability to boot to the live USB etc. can only be determined by creating the bootable remote exam image on a USB and testing it out. Hence, if you have a wired keyboard and mouse handy, please create a live USB and run the compatibility test.

Best Regards,

Shefeeq

[seandrethegiant]

I cant get this working on a 16" MacBook Pro with a T2 chip even with secure boot turned off.  Any suggestions?

[shefeeqyr]

Hello @seandrethegiant,

2018/9 series Macs seem to have compatibility issues with several Linux distributions and is impacting our remote exam image too. Keyboard, Touchpad, Mic and Webcam are seen to work erratically or not work at all. Do you have another laptop that you can try with?

Regards,

Shefeeq

[limaunion]

Hi! I'm trying to schedule my remote RHCSA v8 exam for next week but there are no dates on the calendar before Oct. 1, any ideas what's going on? thank you.

[shefeeqyr]

Hello @limaunion,

I asked around internally and it seems like the demand for testing center and remote exams have been quite high lately, nearing the maximum exams that can be monitored on a given day. Nevertheless, there may be time slots that are outside of your business hours if there are other timezones where bookings are lesser. I do not have visibility to global schedules, however, the understanding is that the demands are high due to which slots may be booked out during certain times.

PS: Slot availability is dependent on the maximum number of exams that can be monitored by Red Hat's remote exam proctors each day. 

Best Regards,

Shefeeq