Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

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• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

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**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[SrinivasMamidal]

@Sanju7 it's worked. Thank you.

[PetrCihlar]

It is better to contact technical support on their chat
https://red.ht/remote-exam-chat 

I think you can make sure to boot in UEFI mode if you booted Legacy (or viceversa)
Remove everything connected to the computer that you do not need and try again.
If nothing helps, it is probably some compatibility issue and a different computer must be used. I assume you created the usb thumb drive correctly

[SrinivasMamidal]

@PetrCihlar Thank you for your response. It's working now.

[PetrCihlar]

Super. What was the fix?

[kgfathur]

Thanks for the solutions!

I am also facing this issue on Lenovo laptop from 2023 (only supported UEFI). Trying another USB and re-create the bootable, but still facing same issue on 2023's Laptop. However, I try it to boot on 2020's laptop (UEFI and Legacy BIOS supported) the exactly same USB liveISO, all of the usb was fine.

The solution to this issue:

as @Sanju7 mentions, it's need to type "exit" and then hit enter.

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Hi @PetrCihlar and RH Exam Team,

I think it would be good if there's some article on common problem as well as the common solutions.

Thank you,

Regards

Fathur

[harjitsachar]

Hi,

I have bought and returned 2 affordable webcams , since the integrated microphone's with these always fail the RE Image's test. Since then I have ordered an affordable USB microphone to select as the Sound Input source, will this not be allowed. Decent webcams are being sold, when and if they become availble at exorbitant prices.

Regards,

Harjit Sachar

[JS_Learning]

Hi @harjitsachar ,

Sorry to hear that you went to so much troubles with your hardware. 

The webcam prices situation appears to be worldwide, it's the same around where I live, webcam prices were increased by more than 50% since the pandemic situation occured (on the model I checked).

I think we all have to be creative, is it possible, for example, that you borrow a webcam for someone? If you only need it during the exam, it seems a wiser choice.

In any case, many users have tried various webcam models, everyone is welcomed to share that information openly. Why not posting that on a dedicated topic in learn.redhat.com?

Also, if the integrated microphone test fails, I would suggest you share your feedback first on this forum, to give a chance for someone else to help you. Maybe there is a solution other than returning the hardware. Maybe it was simply the case of a configuration change.

Cheers,

[AngeloRimoldi]

.... to be creative ... why not to use a phone as an external webcam?

For example with a free app like DroidCam my phone is transformed in an excellent webcam.

Bye, Angelo

[PiotrS]

The problem is that you need additional software installed on PC to use phone as webcam. And I suspect that exam ISO has no such software.

[JS_Learning]

@PiotrS 

That is correct, it would be required software -and drivers-.

Anyway, the presence of the smartphone itself is not allowed. And yes, the exam ISO (or Remote Exam Live environment) most likely don't have that, on purpose.

I hope that clarifies,