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AV_1
Mission Specialist
Mission Specialist
  • 78 Views

lab issues

I'm really frustrated as I have been trying to log into the LAB for the past hour, but it keeps spinning continuously, and I cannot access it. Is it just me, or is this happening to everyone?

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4 Replies
Chetan_Tiwary_
Community Manager
Community Manager
  • 74 Views

@AV_1 

what is the error that you are facing ? Please share a screenshot. Also do you have a Red Hat Learning subscription or are you using a partner based open tier labs ? What region are you trying from ?

You can also try to raise a support case to get help in this case.

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Chetan_Tiwary_
Community Manager
Community Manager
  • 73 Views

Also I just created a fresh lab in DO316 course like in 5 mins, so it is not happening for everyone I guess.

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AV_1
Mission Specialist
Mission Specialist
  • 66 Views

raised the ticket. from the last two hours, I am getting the below status  

AV_1_0-1739912108371.png

and it is consuming my lab hours. I have enrolled in the DO316 course. Yesterday, I encountered an error with the network configuration, and today, the lab is taking hours to load. issue from yesterday 

AV_1_1-1739912216543.png

 

Chetan_Tiwary_
Community Manager
Community Manager
  • 64 Views

ok @AV_1 Thanks for raising the support case. Please wait for the investigation and resolution update from the assigned engineer. Appreciate your patience and understanding!

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