3 - Rest room breaks: They are allowed for a specific duration by the Proctors and from what I gather, they are allowed after about an hour from the exam start.
2. Your setup of using one external monitor, external wired keyboard, mouse, usb key on a docking station seems to be acceptable. A couple of things to note are:
The second monitor has to be removed from the room ideally, but if it is not possible at all, it has to be switched off and properly covered. This will be verified by the exam Proctor during the beginning and in between the exam.
Wireless connection: We strongly recommend a wired connection for better stability. Wireless is not prohibited perse, however it is considered as a second choice due to many variables that can impact wireless performance. I would login to the wireless router and block any other device accessing the internet at the time of my exam. Or simply tell other users to pause the usage during that timeframe.
Using TV instead of a monitor is not allowed at this time. The external display device should be a monitor.
My sincere apologies for the stressful experience you had. We would like to review your exam from our end and get back to you on this. Seems like there are multiple aspects from pre-exam readiness to the performance of the exam environment that you had issues with.
Can you please submit your feedback - can copy past the same and quote my comments too - in this form? Please mention your user id that was used to login to the exam scheduler and the date when you took the exam too.
Sorry to ask questions now to you. Hope you will get good support from Red Hat.
Tomorrow I have sceduled my exam. In my case am using Desktop with only one external webcam. Hope that is fine. Pls confirm.
Also when you were able to see your scedulded exam on the "Remote Exam Set-up page". Because still 14 hr to start my Exam, but I could not see my scedulded exam on the "My Exam Session" at Remote Exam set-up page. If you confirm on this would be great info for me, please.
I don't remember seeing the exam when you boot into Fedora until the day of. It won't let you in until like 5 minutes or so before I believe. You can verify your setup by using the compability check. If the proctor says you need 2 cameras, you don't. You only need 1 external camera.
A desktop is fine, just no wireless keyboard or mouse and make sure your webcam can focus up close on your ID. That is another issue I had
If the proctor gives you trouble about only having 1 camera, just try and have them contact support or escalate it right then and there.
Yeah I haven't received any response back yet, but I'll probably retake my exam Wednesday anyway. Maybe I can get my retake back at the very least.
Hi @Veerakumar ,
I hope you had a good experience with your exam. I was hoping if you could share your experience, if there were any issues about the setup. Could you also tell us which camera you used? I am from India and planning to give my exam in a few days.
I have sceduled an EXAM on Tomorrow (i.e Aug 17 08:30 AM IST), Currently time is 12:30 PM IST (Aug 16). But still "Your Exam Session" on the Remote Exam not showing my sceduled Exam.
We can see your scheduled exam starting at 8:30 AM IST (UTC + 5.5).
The Scheduler portal will display your scheduled exams wtihin 24 hours from the time you schedule it when accessed separately. However, the 'Your Exams' button within the RE image will show it very near to the start time.
Only one external Webcam is required for the exam. The Webcam should have enough cable length so that it can be placed at an angle and distance acceptable to the Proctor for effective monitoring.
Wish you a successful and smooth exam experience!