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Hi @Matt
My sincere apologies for the stressful experience you had. We would like to review your exam from our end and get back to you on this. Seems like there are multiple aspects from pre-exam readiness to the performance of the exam environment that you had issues with.
Can you please submit your feedback - can copy past the same and quote my comments too - in this form? Please mention your user id that was used to login to the exam scheduler and the date when you took the exam too.
Best Regards,
Shefeeq Raza
Hi Matt,
Sorry to ask questions now to you. Hope you will get good support from Red Hat.
Tomorrow I have sceduled my exam. In my case am using Desktop with only one external webcam. Hope that is fine. Pls confirm.
Also when you were able to see your scedulded exam on the "Remote Exam Set-up page". Because still 14 hr to start my Exam, but I could not see my scedulded exam on the "My Exam Session" at Remote Exam set-up page. If you confirm on this would be great info for me, please.
Thanks,Veera
I don't remember seeing the exam when you boot into Fedora until the day of. It won't let you in until like 5 minutes or so before I believe. You can verify your setup by using the compability check. If the proctor says you need 2 cameras, you don't. You only need 1 external camera.
A desktop is fine, just no wireless keyboard or mouse and make sure your webcam can focus up close on your ID. That is another issue I had
If the proctor gives you trouble about only having 1 camera, just try and have them contact support or escalate it right then and there.
Yeah I haven't received any response back yet, but I'll probably retake my exam Wednesday anyway. Maybe I can get my retake back at the very least.
Thank you for the info and Good luck for your retake!!!
Hi @Veerakumar ,
I hope you had a good experience with your exam. I was hoping if you could share your experience, if there were any issues about the setup. Could you also tell us which camera you used? I am from India and planning to give my exam in a few days.
Hi Support,
I have sceduled an EXAM on Tomorrow (i.e Aug 17 08:30 AM IST), Currently time is 12:30 PM IST (Aug 16). But still "Your Exam Session" on the Remote Exam not showing my sceduled Exam.
Hi @Veerakumar
We can see your scheduled exam starting at 8:30 AM IST (UTC + 5.5).
The Scheduler portal will display your scheduled exams wtihin 24 hours from the time you schedule it when accessed separately. However, the 'Your Exams' button within the RE image will show it very near to the start time.
Only one external Webcam is required for the exam. The Webcam should have enough cable length so that it can be placed at an angle and distance acceptable to the Proctor for effective monitoring.
Wish you a successful and smooth exam experience!
Shefeeq
Hi,
It appears that my inbuilt laptop keyboard faulty(home button is automatically pressed sometimes). So to avaoid this during the exam, I can use an external keyboard, but for that I will have to close my laptop lid, and for that I will have to buy a monitor, and now that my laptop lid is closed, I will need an external camera. And finally to make sure that the screen does not go black during a power failure, I will need a UPS too. Let me know if I got this right. Also, let me know if there is a better way to do this.
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