Deanna
Community Manager
Community Manager
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Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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bardo
Cadet
Cadet
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Hi ,

 

I've a question about the remote exam . I've already scheduled the exam on training center ( the exam is Ansible EX407 ). Now I want change this exam to remote mode but on the exam scheduler change type button is not available  .

What is the reason ?

How can I change this in to remote ?

Thanks in advance

Regards

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shefeeqyr
Moderator
Moderator
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Hi @bardo,

EX407 will be available as a Remote Exam pretty soon.

Please refer to my comments at https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

You should be able to see an option to cancel your existing schedule (or reschedule to a much farther date to avoid a no-show). Once RE option is released in about a week or so, you can switch it.

Regards,

Shefeeq

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StephenG
Cadet
Cadet
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Hi,

I really would appreciate it if a list of compatible webcam that worked reliably could be setup, even if it's community run because many of us seem to be subject to a large amount of variability. With just over 24 hours to go until my exam I had to cancel it because my webcam (Logitech BRIO Ultra HD, not a shabby camera) worked fine during the Compatibility Testing but when I re-tested it (without a reboot) the microphone then failed the test repeatedly and the camera image is suddenly flipped. It seems the testing environment is not maintaining the settings between the first and subsequent times it accesses the camera.

I'd put in loads of work to be ready for the test on the Holiday Monday here in the UK but as the remote exam environment flipped from "PASSED" to "FAILED" within a few minutes I'm now going backwards. I'm using a desktop PC (which I purchased explicitly for exam taking purposes) so I don't have an internal microphone to fall back on. I'm £1000 deep so far into this already, what do I need to buy to take the exam? Once I know, I'll buy it.

"Webcam: One external webcam with at least a 1m cable" doesn't really offer much clarity. I have one of those, a pretty good one but it's apparently is unreliable in this remote exam environment.

I feel like I've failed before I've even started.

StephenG

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PraveenMishra
Mission Specialist
Mission Specialist
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Hi StephenG,

I am from India, I recently gave the exam and here are things that I would like to share with you:

1. You should be focusing on the exam and not the set up. Don't get distracted by it. If things don't work when the exam starts, you can ask the proctor to reschedule it. They are very understading and co-operative.

2. Two things are important for the external camera: auto focus and field of view. I ordered a couple of cameras and used the one which fit my requirements. Auto focus means, if you put a document in front of it, few inchese away, the proctor should be able to read it. You can try this with your operatiing system and see if you are able to read it. Second, the field of view, When you put the camera next your laptop, it should capture the keyboard and your face.

3. My set up involved a laptop. While ordering a camera, search for the requirements above and order those only, get them, test them and return them if not good. My external camera didn't have auto-focus, so for documents vefification I had to use my laptop camera.

4. This remote exam setup by Red-Hat is new,  and still being developed. which means if you have passed the compatibility test in the first attempt and failed in the second attempt, probbly something is wrong with the compatibility tester. I did compatibility test many times before the exam and it always failed in the second attempt(sometimes media servers cannot connect, or camera image is not displaying). I knew that this had nothing to do with the set-up.

5. You can change the mic for the system using the dropdown menu under microphone section. Someone has also put a screenshot for it. Please check other pages on this discussion.

6. I wish you all the best for your exams!. Don't get distracted by these set-up requirements. Only follow what's required.

7. Moderators know the best.

shefeeqyr
Moderator
Moderator
  • 1,556 Views

@PraveenMishra, @StephenG,

Couldn't have explained it better. Praveen summed it up beautifully well. Points 2) and 5) are things that will help you to confirm that your setup will work when the actual exam is released from our Proctoring application.

The media server test looks for your network's ability to transfer audio and video packets (UDP) to our servers. Typically, on a home network, UDP ports won't be restricted. In offices it's a different story. Hence, where you test your setup from is important. 

If the media server test passed once, then I don't see why your actual exam taking ability would be hindered. 

The compatibility test is something that we are tuning by ear. I'll pass on this thread to our developers to review. 

All the best for your exam.

Best Regards,

Shefeeq

 

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PiotrS
Flight Engineer
Flight Engineer
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We can start this list here.

I can confirm that Logitech C920 is working with the RE environment.

JS_Learning
Moderator
Moderator
  • 1,695 Views

Hi @PiotrS ,

I think we should make a separated topic for that, it would be more neat and tidy.

I am wondering, as I am being employed by Red Hat, to what information we should provide to be sufficient and appropriate. For example the viewing angle, etc...Also, for example what if the autofocus was not required because the candidate had also a laptop internal webcam, and used that so the proctor can read the ID. The requirement of having 1 external webcam would be met, the external webcam recommended (by the candidate) despite the possibility that the candidate actually used the laptop internal webcam for reading the ID.

That is why I think, if we make such a topic, it would be some sort of not official recommendations, or it would have to be verified. We could not recommend a model, for example, when not entirely respecting the requirements or knowing about the candidate setup. We can't test every webcams either.

More over, the Remote Exam live environment is updated, what if, we do not recommend a webcam which would work later due to unknown fix made in another version of the RE Live Exam?

I think the topic is rather simple, yet to be technically accurate, we would need to be a bit careful.

Having said that the official recommendation is rather wide on purpose (Webcam: One external webcam with at least a 1m cable).

I want to encourage you to create such a dedicated topic on this forum, sharing is caring! I hope that the candidates will take the recommendations with a bit of care, to avoid disappointement.

 

 

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PiotrS
Flight Engineer
Flight Engineer
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binyam
Mission Specialist
Mission Specialist
  • 1,573 Views

Brand Name: WILDHD, Model: ASIN B08BF7PM73 passed the compatibility test.

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JS_Learning
Moderator
Moderator
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Hi @StephenG ,

I see you already got answers to help you in your predicament. I want to offer additional information for your understanding, and I am sorry to hear you did not attend your exam on the Summer Bank Holiday in UK as planned.

I'm quoting the official requirement and some your answer: "Webcam: One external webcam with at least a 1m cable" doesn't really offer much clarity. 

That is very right. It does not, on purpose. In fact, it was reduced to avoid being too restrictive and create some problems with candidates. For example, it used to be recommending a Wide Angle external camera. Wide Angle is somehow defined from a viewing angle equal or higher than 90°. Such statements had problems, what about a webcam with viewing angle of 70°? 80°?. Also, many shops worldwide were not allowing user to select a webcam with a "wide viewing angle", worse, some specifications were hidding that data. As a workaround, some teams at Red Hat decided to be more flexible, and the proctors also received instructions to be more comprehending. As discussed here with other users, candidates, we are free to create a dedicated topic and list the webcam that worked best (which would be a mix of it had a wide angle, it was able to autofocus so the proctor read the ID properly, etc...).

As for your heavy investment and your decision to postpone the scheduled exam, I feel sorry that you made such choices, in the context of Red Hat Remote Exams. If we had the opportunity to discuss here before hand, we would have provided the help you needed. We would have recommended you to attend the remote exam, based on the information you wrote on this forum, I think the proctor would have been able to use your webcam properly. Or to help you reschedule if that was really needed. As for the investment, you are free to use your money as you please, I am just surprised how expensive it is, and it appears way over spec for the purpose of Red Hat Remote Exams. The good news is that you can use that computer for other purposes, the bad news is that it won't make the Red Hat Remote Exams more simpler to pass... We can run that Remote Exam environment on cheaper computer (which translates into technical terms of probably less powerful and older hardware). In fact that is the first time I hear about someone specifically buying a computer for that purpose. We have read on this forum a few people using their work computer (which sometimes adds technical difficulties are they are not in control of the security and sometimes there are secure boot settings preventing booting from a live USB device). Some could be creative and even borrow a friend's laptop (provided it fits the requirements).

I wanted to conclude that the Remote Exams offers some much needed flexibility, they are not mandatory and certainly not requiring any purchase that looks that expensive.

Moving on, these Red Hat certifications exams are usually rather difficult for many users, once you pass the initial learning curve with the hardware requirements, the best advice is to focus on more positive sides. Such as the fact that with these Remote Exams, you won't have to travel and invest time for that. I can openly share that a while ago, when there were only exams in Training Centers, I have failed an exam attempt because I was angry about a Red Hat related technical issue. The point I should have focused on the exam and not on whatever occured. Expensive Lesson learned (and shared).

I wish you good luck with your Remote Exam!

 

 

 

 

 

 

 

 

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