Hi @danielborgmt ,
IIRC, you can buy from the country of residence and at the time of appearing for the exam, you will be expected to display a government approved ID card of that country.
If there are special circumstances due to which you are unable to make a purchase directly, this could be due to how exams are sold in each country. Kindly contact support for your respective country/region at https://www.redhat.com/en/services/training-and-certification/contact-us#tab.contact-method.1
Also, to download the ISO, do I need to have purchased the exam already?
There is no need to purchase the exam to download the iso and run the compatibility tests. The link to download the ISO and instructions to create a bootable USB are available in the 'Getting Ready for your remote exam' doc.
I could not find the list of supported USB camares for the exam.
Once there was a text that you "do not want to promote one producer" - which is ok - but there should be a list of various compatible devices.
The system for exam (Fedora) is treated by hardware produers as exotic and never listed in supported operating systems. So we - the users - kindly ask you to provide a list of supported devices. (or at least maintain list of devices reported by users). This is important.
Please let us know that - for example- USB Cameras which are UVC compliant are generally more likely to work with Linux.
I can share my experience with specific model - I purchased USB camera "Logitech C922 PRO" (price ca 100US$) and it passed the compatibility tests for camera/video quality/microphone (I did not take any exam so far, just did compatibility tests from downloaded iso image).
I use it together with "MacBook Pro, Retina, 13-inch, Early 2015". The built-in camera/microphone in MacBook is NOT recognized - so you must have external camera WITH microphone.
In short: USB Camera "Logitech C922 PRO" works for me.
@Deanna - I kindly ask you to create a list of supported cameras and put a link it in "Getting Ready for your Red Hat Remote Exam....pdf"
Hi @wizardismyname2 ,
There is an unofficial list where candidates have shared their experiences - https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p...
Regardless, I have passed on your feedback to the team about creating a more robust list.
I've executed compatiility check with an error result:
Microphone volume is too low
How can I fix it?
Thanks in advance
JOSE IGNACIO RODRIGUEZ LOPEZ
In my case - the built-in Microphone in my MacBook was not recognized at all. I got the USB Camera with microphone - (Logitech C922 Pro, but others should also work). - and USB camera's microphone passed the tests.
Hi @Linuxas08 ,
Please try to rerun the compatibility test after increasing the mic volume. You can do this in the setting menu right after booting to the remote exam image.
Boot to the RE image, go to settings -> sound -> select the input device - Choose the correct mic input
After selecting the mic, increase the volume all the way up again and then switch to any other option in settings (like Network) and then come back to Sound. Then try to make some noise and see if the microphone level indicator is moving accordingly. If there are multiple options in the input source, please do this for one mic name after the other, follow the above steps and run the compatibility test. See if one of them passes the test.
Please reach out to the support team if you still have issues.
Low mic level issues.
My exam is in a few days and I'm concerned about the low mic level issues. I have tested 2 generic 1080HD cams, the Logitech QuickCam Pro 5000 and the Dell Latitud 5400 laptop's builtin cam (4 cams total). Only the laptop's builtin mics pass the test effortless. The Logitech passes only if I keep talking or typing in my loud wired keyboard, if I make no noise the test fails. The generic cams only pass the test if I blow air to them, basically generating some mic noise. - I can't use the laptop's mic because the lid must be closed. Is the mic test supposed to pass only when there some normal sound to pick up, such as talking or typing?? - The test should indicate exactly what to do, talk, type or make absolutely no noise. - Can anyone please clarify?
I already tried other tips in previous messages and made no difference. - Thanks in advance.
Hi @Ryzen2020 ,
I have had the same results as you and always needed some background noise for the mic test to pass. I believe the test is looking out for some sound but I will check with the team and get it clarified.
Meanwhile, If the mic test passes with talking/typing noises, it should be good enough for the exam.
Good luck with your exam!
In my laptop integrated web cam is detecting. Is that fine for me to write the exam. External web cam is not detecting
Hi @vinaybabu ,
An external web camera is a mandatory requirement for the remote exam. Please try using web cameras that can support Fedora 32 and the camera should be detected(the remote exam image is based out of Fedora32).
This thread where users share the setup may help - https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p...