Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[mahussain]

Is external camera mandatory? I have only integrated camera to laptop
If I have to buy external webcam, are there specific requirements for quality or resolution, or which model should I buying.

[vishals]

Hi @mahussain ,

An external web camera is a mandatory requirement for the remote exam. I would look for web cameras with at least one-meter cable length (to make it easier to pan the camera around the room) and which can focus on text at close lengths (for ID verification).

Red Hat does not have a recommended devices list (yet) but this thread where users have shared their experiences might help - https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p...

Best Regards,

[seandrethegiant]

Yes


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[DirkSeifert]

Let's assume that the Internet connection is down for a long time during the exam.

Is the exam then considered "Failed" ?

How long do I have time to continue with the exam or can I start again one day later?

[vishals]

Hi @DirkSeifert ,

I will quote an earlier comment by my colleague around this:

---

I think we have to keep in mind that there can not be a rule for every type of incidents and covering every problem which can occur, especially on the candidate side.

By choosing the Remote Exams option, as candidates, we are somehow responsible for our setup. That means that we can't expect Red Hat to have a solution or cover for each type of problems related to our setup. 

All of the Red Hat certification exams I attempted, either on the "kiosk" environment in a training center, or on this Remote Exam environment were rather difficult and the time limited. I'm trying to avoid any disappointement on the side of anyone who is not able to have a confortable setup as per the requirements (alone in a room, stable network connection, etc..):

https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/... 

I think that would indicate that the candidate was not ready...And probably there should be a better method of exam delivery, for example the one in training centers, using the Kiosk computer.

Also, to be answering we would have to define the type of network interruption. Short ones, like a few seconds, minutes, are usually covered by the Remote Exam Live environment, which is displaying a "Network interruption" screen and is able to automatically reconnect when the situation is fixed. That happened to me once during an exam, after a few seconds interruptions it went back. For longer interruption, the proctor will see and make a decision based on all the elements at the time of the incident.

Again, I want to reiterate that "Getting Ready" requires the candidates to meet with the requirements.

Source: https://learn.redhat.com/t5/General/Questions-about-getting-ready-for-your-Red-Hat-remote-exam/m-p/1...

Regards,

[DirkSeifert]

Hi Vishals,

Many thanks for the quick feedback.

I agree with you 100% that people who want to take an RHCE seminar need to be able to build such a testing environment.

Of course, YOU are right that RH cannot have a solution for every problem. I was just asking if there was a solution. As for the keyboard problem I mentioned earlier, I have now bought an en_US (QWERTY) keyboard that I will use for the exam. I don't want to encounter the problem that e.g. on a de_DE (QWERTY) keyboard some characters do not work.

[vishals]

Hi @DirkSeifert ,

I understand your concern, however I am unable to comment on a solution for your scenario and only the proctors can make a decision depending on all factors at the time of the incident.
Alternatively, the candidate can also raise a support ticket and the team will perform a thorough review and decide.

On the keyboard layout issue, I am sorry you had to look for a US keyboard. We currently have a new version of the remote exam image being tested which should fix the non-English keyboard layout issues. I expect it to be released in the next few weeks.

Best Regards,

[EfuaP]

My personal laptop has only one port and therefore I intend to use my office laptop. My remote exams is scheduled for Dec. 2 and I intend to run the compatibility test the day before. If while running the compatibility test I run into firewall issues, will Redhat allow me to use a different laptop to run the compatibility test same day rather than cancelling my scheduled exams?

Thanks

EfuaP

[vishals]

Hi @EfuaP ,

I do not see any issues/restrictions for switching devices before your exam and you can run the compatibility tests on any number of devices, any number of times. However, I would ask you to run the tests much in advance and contact/inform support of any issues.

Regards,

[seandrethegiant]

Sounds like you need another laptop for the exam.


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