Questions about getting ready for your Red Hat remote exam?

[Deanna]

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

• Remote Exams Announcement
• Technical Documentation for "Getting ready for your Red Hat remote exam"
• Remote Exams FAQ

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

[Dirk_of]

hello Hartmut,

this is my first remote exam. I had ordered the voucher and i am waiting for the message that i can shedule an exam date.

Is it possible to download the iso image before to check wether my equipment meets the requirements and if not to shedule an kiosk exam in a testcenter ?

dirk

[vishals]

Hi @Dirk_of ,

Yes, Here is the link to download the ISO and the general instructions to prepare for the remote exam.
Please don't hesitate to contact the support team for any questions.

Best Regards,

[DirkSeifert]

HI,

i have 2 problems. i had booted my laptop with an external 24" screen , external mouse and external keyboard (Logitech, K280e, QWERTZ).

in the login filed i had tried to test the "carpet" button , but it it doesn´t works .
in windows or in my centOS 7/8 , or Redhat , it works .

in the the language screen, i had selected germany and de keyboard

It ist an very great bug

[vishals]

Hi @DirkSeifert ,

Thanks for reporting this. @Hartmut  also informed us of this behavior on DE_German Keyboards. I have passed this to the devs to take a look.

Best Regards,

[Damian2]

Hi,

I cannot Schedule my exam.
There are not available days.

What do I need to do to schedule?
Thanks in advanced.

[vishals]

Hi @Damian2 ,

The exams can be scheduled within the scheduler application. Incase you do not see your exams or have trouble reserving a slot, please contact the support team.
It has been hard to find suitable exam slots due to the high demand for exams lately. Please look for slots outside of your business hours or a few weeks ahead, where the bookings may be lesser.

Best Regards,

[kiff]

Hi! Is it possible to use my phone as an external camera? I don't have a webcam. Thanks in advance.

[vishals]

Hi @kiff ,

It has to be a wired external camera. Devices like laptops, notebooks, mobile phones, IP Cams, or any smart devices should not be used as a substitute.

Regards,

[mahussain]

Is external camera mandatory? I have only integrated camera to laptop
If I have to buy external webcam, are there specific requirements for quality or resolution, or which model should I buying.

[vishals]

Hi @mahussain ,

An external web camera is a mandatory requirement for the remote exam. I would look for web cameras with at least one-meter cable length (to make it easier to pan the camera around the room) and which can focus on text at close lengths (for ID verification).

Red Hat does not have a recommended devices list (yet) but this thread where users have shared their experiences might help - https://learn.redhat.com/t5/General/RedHat-Remote-Exam-supported-hardware-cameras-mice-keyboards/m-p...

Best Regards,