Deanna
Community Manager
Community Manager
  • 30.3K Views

Questions about getting ready for your Red Hat remote exam?

This thread is dedicated to connect you with Red Hat subject matter experts who can help answer your questions regarding Red Hat remote exams. Please see the following resources for Red Hat Remote Exams below:

For questions on scheduling or redeeming your exams,  please use the Red Hat Certification team comment form here. 

**Our subject matters experts in the Red Hat Learning Community will not be assisting with tasks related to scheduling exams. 

Deanna L
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Deanna
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922 Replies
victorbrca
Cadet
Cadet
  • 1,534 Views

Need help, urgently. My exam is right now and all I can see is a black screen after setting the wifi.

I tested yesterday night and it was working!
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YRoldugin
Cadet
Cadet
  • 1,526 Views

I tried to test the environment and got the same thing. I replaced my laptop with a desktop computer, but I still see a black screen. All I can do is go to settings.

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Siggy81
Mission Specialist
Mission Specialist
  • 1,505 Views

I also have the same problem today.

The training support in chat said that this an issue with new iso usb

victorbrca
Cadet
Cadet
  • 1,445 Views

Support told me to use an older ISO and I was able to get in.
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Siggy81
Mission Specialist
Mission Specialist
  • 1,510 Views

Where i find the old ISO ? 

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shefeeqyr
Moderator
Moderator
  • 1,506 Views

Hello @Siggy81,

You can use the latest remote exam ISO. The issue that we faced was temporary and it has been resolved. 

Best Regards,

Shefeeq

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Siggy81
Mission Specialist
Mission Specialist
  • 1,479 Views

Ok,

now i'm waiting for reply from support for rescheduling exams..

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Zeko
Mission Specialist
Mission Specialist
  • 1,488 Views

I had exactly the same problem yesterday (2020-12-18) - black screen after "The onboarding process will..." message window. I have tried different network settings, other PC, lowering screen resolution... nothing solved an issue. About three hours before the exam and also few days ago, everything worked fine and successfully went through hardware compatibility test. 

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miha
Cadet
Cadet
  • 1,465 Views

Yes This is integrated
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Stegarescu
Flight Engineer Flight Engineer
Flight Engineer
  • 1,472 Views

Hi!
I wanted to to make a compatibility test for the remote exam but I have a problem with the image ISO, I followed next instructions:
https://learn.redhat.com/t5/Certification-Resources/Getting-Ready-for-your-Red-Hat-Remote-Exam/ba-p/...

the problem after the point "6. Go to Network​ and make sure that your wired internet ..." the monitor is black and I do not have any option to login as described in   "7. After connecting to the internet, ", I have tried multiple  times on different laptops and burned ISO on different USB drivers and  the problem is the same.
screen.jpg

Can you help me with this problem, my exam is on 22 december.
Thanks
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