Hi. I installed the remote exam image on the USB but get a black screen after my PC is rebotted and the image is loaded. The screen flickers if the keyboard or mouse is clicked. It is otherwise non-responsive. Please advise as I have an exam scheduled within a week.
I am using my personal Dell Inspirion Windows 10 PC. The only other computer I have is my work laptop and writing to the USB is disabled. Thus I need to get this working in order to take the exam in a few days.
Do you have an exact model of the Dell Inspirion? I wonder if there is a specific issue with the model you have in combination with Fedora (the distribution that the Red Hat exam is based on).
I have en exam on Monday. I just run the compatibility test from live image: On hardware compatibility page I was able to see feeds from my two webcams (laptop built-in and external) but on the next page (streaming compatibility) only internal webcam feed is shown.
Did this mean that I have issue with my external webcam or I can ignore this since it was detected on hardware check?
You can ignore it since it was detected in the hardware check. I know it says that to verify that the ID details are visible on an external webcam, so just show your ID in the hardware check and verify that it is visible there.
Thank you @Rilindo ,
I sent an email to certification team in parallel of this post and just get their update: they confirmed your response.
In case of having multiple webcams, you must see multiple video feeds on the Hardware page of the compatibility test. Please note Streaming test page of the compatibility test shows one cam only, usually the internal one, if available. This is Okay.
I do not have an external webcam, will i be allowed to proceed with exam, i have crossed the time to reschedule the exam so cannot postpone for buying it?
Is it mandatory to install the image on usb drive for exam, assuming these are online exams and compatibiltiy check was done for the browser, one doesnt need to install anything, correct me if i'm wrong?
The mail doesnt inform candidate of any image to be downloaded for the exam, rather asks for taking compatibility test which sounds enough, please clarify on this point.